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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Front of property – evening/night
Lobby lounge
Lobby lounge
Lobby
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, No Windows

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, No Windows

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(70 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | City view

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo New Orleans French Quarter by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,583 reviews
The price is CHF 73
includes taxes & fees
2 Sept - 3 Sept
Hotel Indigo New Orleans French Quarter by IHG

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a rooftop terrace, a quick walk to Bourbon Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AC Hotel by Marriott New Orleans French Quarter's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbon Street and 13 minutes on foot from Caesars Superdome
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Kitchen – This café only serves breakfast.
AC Lounge – This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 19.88 for adults and from USD 10.95 for children
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1010 reviews
Rating 8 - Good. 252 out of 1010 reviews
Rating 6 - Okay. 138 out of 1010 reviews
Rating 4 - Poor. 54 out of 1010 reviews
Rating 2 - Terrible. 66 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Marichu Gunday

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff was so helpful. Hotel and room was beautiful and extremely clean.
Stayed 4 nights in May 2025

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never staying here again

Elevators didn’t work didn’t have a luggage carrier so it made it harder to get to the room. Had to go upstairs with kids in a stroller had to left them every time going out and come in because the elevator to our room didn’t work the Ice machine did not work on the floor.the bartender sit was on the phone will we waiting think she was in the back and it was her the whole time sitting there and didn’t say anything until the lady called her phone to let her know we wanted a drink. and ask the cleaning lady for a face towel she never came back.The check in lady was nice and the parking men was nice.
Stayed 1 night in May 2025

6/10 Okay

Johntel

Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hotel that was in dangerous place in the city. Outside you wouldn’t want to be walking alone. The hotel room had mold in the shower, an almost broken lock and lifting flooring in the bathroom. For a Marriott it was not what I expected. Definitely wouldn’t stay again.
Stayed 5 nights in May 2025

8/10 Good

Sonny P

Stayed 2 nights in May 2025

6/10 Okay

MICHELLE

Disliked: Property conditions & facilities
I didn't like a room facing a parking structure, felt like I was in a cave. Getting to my room was like a maze. It seemed old and room was small. It was fine for one night. Girl at front desk was really sweet that checked me in.
Stayed 1 night in May 2025

10/10 Excellent

Regina

Stayed 1 night in Apr 2025

2/10 Terrible

Emma

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a room with a city view and got a room with no windows. Tried calling multiple times before checkin to let them know we’d be coming a bit later than normal and no one picked up. Guy at the desk wasn’t helpful at all not listening to us or answering any of our questions. The rooms with no windows literally feels like you’re stuck in a closet.
Stayed 1 night in May 2025

8/10 Good

carmen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

Korie

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
rooms weren't cleaned super well i noticed the shower didn't seem cleaned well. first room they put me in had broken bathroom door & toilet was running constantly.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No serves no one cares

This hotel is in a great spot. Hotel in good shape and room was fine. That’s where the good end. Front desk was terrible. Never invoiced me for my stay. Charged me for breakfast that was included in stay. So contacted hotel. No help. Contacted hotel.com also no help. Customer service failure on all parties. Feeling burned.
Stayed 3 nights in May 2025

8/10 Good

VeNeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff!
Stayed 2 nights in May 2025

4/10 Poor

Juan Xavier

Liked: Staff & service
Disliked: Property conditions & facilities
Muy descuidada
Stayed 3 nights in May 2025

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, it was my first-time visiting New Orleans I took my boyfriend for his birthday, his first-time also. The staff was truly welcoming, friendly and helpful from the moment we walked in the door to the moment we left. I would stay at the AC again
Stayed 3 nights in May 2025

6/10 Okay

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Jeffery

Stayed 1 night in May 2025

10/10 Excellent

Denetria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located near many eating places and it took less than 2 minutes from front desk to get booked into room and the valet was awesome with retrieving car when needed
Stayed 1 night in May 2025

10/10 Excellent

Latoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deon welcomed us with open arms and was very pleasant and nice. We arrived early morning and was able to get into our rooms early. That was a blessing
Stayed 3 nights in May 2025

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in and out location. Near walking distance to restaurants. Well lit at night. Quiet and very clean
Stayed 2 nights in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoking area on the 6th floor.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Travelled with family
Great place and conveniently located to the French Quarter and Bourbon Street. I was disappointed because I did pay for the added breakfast option but when I checked in, they did not say anything about where that was or what the hours were. I remembered on the last morning to check and I saw that I did at breakfast. I went down but it ended at 10 and I got down there at 9:59 am and was turned away. I feel like the reminder should have been included upon check-in. My room was also right by the elevator and was fairly loud on and off as people came and went throughout the night. I would stay there again, but hopefully not by the elevator.
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025