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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.0 out of 10
Good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(137 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(73 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Alexa Tower)

7.4 out of 10
Good
(59 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View, Alexa Tower)

7.4 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (4173)
The price is CHF 104
for 1 room
includes taxes & fees
17 Jul - 18 Jul
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor by IHG. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the location
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1918 out of 4733 reviews
Rating 8 - Good. 1070 out of 4733 reviews
Rating 6 - Okay. 744 out of 4733 reviews
Rating 4 - Poor. 459 out of 4733 reviews
Rating 2 - Terrible. 542 out of 4733 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
The lobby was grand and spacious. The staff was friendly. The pool door was locked during the open hours and when I called the front desk to ask no one answered.
Stayed 2 nights in Apr 2025

10/10 Excellent

Milka Blanco

Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

juana, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service
This location was perfect for our trip because we didn’t rent a car and we wanted to be able to get around the French Quarter easily. We were able to walk to great restaurants and bars, as well as use the streetcars as well as Uber/lyft. The downside of this hotel was the state of our room. We had a tiny window that was set up high in the wall and we could only see the view by standing on a chair. Also, the sink didn’t drain properly and the mechanics in the shower that divert the water from the tub to the shower were rickety so half the water came out of the faucet instead of the shower head. Also, the air conditioner kept the room at a pretty arctic temperature even when we turned it off. Breakfast was also mediocre, and we ended up eating at restaurants that were a one minute walk away that were much better and cheaper. The staff were amazing though, both at the front desk and at the concierge. I probably wouldn’t stay there again.
Stayed 4 nights in Mar 2025

6/10 Okay

Evgeniy, Atlanta

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but that’s about it… Hotel’s lobby area is super weird, when we were checking in late at night it was ok, but then they had two big busses arriving with some college kids and it was a mess… Also, entire hotel seems to be super old and not maintained well. Rooms and common areas definitely need some extensive update. It seems like one of the elevators at Astor part of the hotel (not the tower one) didn’t work at all. Also, housekeeping keeps trolleys with dirty bedsheets and towels right in the hallway by the elevators… super weird and annoying. Also, plan on getting any sleep if you try to go to bed before 2AM and if your room is facing Canal St like ours did. Windows are not soundproof and you’ll hear everything like it’s happening right next to your bed: cars blasting music and people screaming LOL I personally don’t believe this hotel worth $250 per night with the amenities and condition of it but location was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 3 nights in Mar 2025

8/10 Good

Caleb

Location was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that there was no valet. There should have been some valet staff to take it to whatever garage they had us park at especially since it was near the same price as valet and had to walk blocks away
Stayed 1 night in Mar 2025

8/10 Good

RaSean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay here
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Mar 2025

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Loved the restaurant inside the hotel. Dinner and atmosphere was fabulous. All of the staff at the hotel were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nica

Stayed 1 night in Mar 2025

8/10 Good

Josselyn

Travelled with family, Travelled with partner
The area was alittle crowded and had a lot of suspicious activity but the inside of the hotel and the doors closing at 6pm on weekend made us feel safe
Stayed 4 nights in Mar 2025

4/10 Poor

Keith, Studio City

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy even 12 floors up. Moved rooms and there was elevator noise. Hotel staff tried to charge for parking my entire stay when I only parked for one night with the hotel valet service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Tanari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and courteous…they checked in with us daily to ensure all of our needs and any requests were addressed. The location was also very convenient and in close proximity to many of the local attractions and sites.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Liem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice central locate walking distance from every where 👍
Stayed 2 nights in Mar 2025

6/10 Okay

Manas

Travelled with family
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025