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Holiday Inn Metairie New Orleans by IHG

3.0 star property

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Photo gallery for Holiday Inn Metairie New Orleans by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
2261 N Causeway Blvd, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪18 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Metairie New Orleans by IHG

Hotel in Metairie with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Holiday Inn Metairie New Orleans by IHG offers 205 accommodations with a safe and free newspapers. A pillow menu is available. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Metairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Metairie New Orleans by IHG. During your stay, you're just a quick walk from Metairie Business District. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Roundhouse Bar and Grill
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute drive from Mississippi River and 8 minutes from Caesars Superdome
Holiday Inn Metairie New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Metairie New Orleans by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Metairie hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Roundhouse Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.89 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundhouse Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 12,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.89 to 19.00 per person
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Metairie Airport
Holiday Inn Metairie New Orleans Airport
Holiday Inn New Orleans Hotel Metairie Airport
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn New Orleans Airport Hotel
Holiday Inn New Orleans Airport

Holiday Inn Metairie New Orleans by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danny, Castle Rock

Stayed 1 night in May 2025

6/10 Okay

Lee Ann

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is not what I expected. The first representative didn't give me my breakfast coupons upon check in. My key cards only worked for 2 days and I had a 4 day stay. The rep was nice just not efficient. The hotel floor 6 smelled. On day 1 it smelled like musk and then following 3 days smelled like pee. The carpet was crunchy and was badly in need of replacement. The room was passably clean, but you can tell that made service is lacking. The refrigerator worked really well and it was very close to the freeway and pretty much everything. The breakfast was okay. The service staff in the dining room was really nice. The hotel is right across the street from a convenient store which was really convenient. If they shampooed the carpet, I would recommend the hotel.
Stayed 4 nights in May 2025

8/10 Good

Robbie

Travelled with family
Liked: Amenities, property conditions & facilities
The employees were very nice and they made sure they took care of their guest along with complementary breakfast. I definitely will be coming back.
Stayed 2 nights in May 2025

8/10 Good

Teng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Nice staying
Stayed 1 night in May 2025

8/10 Good

Craig

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was that there was not a safe in the room. Other than that, the staff was great and the mattress was super!
Stayed 2 nights in May 2025

10/10 Excellent

Abdiel

Liked: Cleanliness, staff & service
The location was perfect
Stayed 3 nights in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Nice room quiet hotel
Stayed 2 nights in May 2025

10/10 Excellent

ANTHONY, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

8/10 Good

Denise, Kentwood

Stayed 1 night in May 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janika at front desk was awesome and will stay here again when I'm in New Orleans area!
Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Yoichi

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed sheets did not smell good
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The rooms are slightly dated. I know where I was there was no smoking, but I could still smell the slight hint of stale cigarettes. The staff was great, the food in the restaurant was good, and the room was super clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For check in everything was great including mr Lance checking on me and my husband making sure the room was good and up to part!
Stayed 2 nights in Apr 2025

4/10 Poor

Quoryet

Disliked: Property conditions & facilities
I’ll start with the pros first. The manager checked us in and he was great, very personable , outgoing, knowledgeable, and made the check in process really smooth. The only other positive was that the room has a desk that can move for those working from the hotel. Cons- the hotel gives motel vibes. Smells like mildew, carpet looks dirty, it needs a major update. Also I’ve been traveling my whole life and I have NEVER had a huge roach in my hotel room. I’m terrified of bugs so this made my stay less enjoyable because I woke up all night to make sure no bug got in the bed. I have two starts because of the manager but that’s it, I wouldn’t stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Jose G Amador

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was not ready when we arrived. Internet was no strong and elevators were no clean. Everything else, great.
Stayed 4 nights in Apr 2025

10/10 Excellent

ANTHONY, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Ramona

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Stayed 1 night in Mar 2025