6/10 Okay
Jessica
Travelled with partner
21 May 2025
I have stayed at Lamothe House before and it was a great experience. This time it was not because I was in room 116. It is the only room part of the hotel not inside the main courtyard (the door exits directly to the street) completely external to the building. We asked to be switched and they said they would check when guests checked out the following day. They never checked. A homeless person slept directly outside the room so when we exited the room door that’s what we walked into. I also booked the room because previously the spa area was nice, however they never turned the temperature up even when we asked the front desk to turn it up, and had to walk onto the street in our bathing suit because of our door. They were polite enough but I felt screwed anyway, I still paid the same price.
Jessica
Stayed 3 nights in May 2025