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Maison Métier, in the Unbound Collection by Hyatt

5.0 star property

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Photo gallery for Maison Métier, in the Unbound Collection by Hyatt

French cuisine
Pool
Bar (on property)
Property entrance
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
546 Carondelet Street, New Orleans, LA, 70130
  • Canal Street
    ‪8 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Maison Métier, in the Unbound Collection by Hyatt

Luxury hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Maison Métier, in the Unbound Collection by Hyatt offers 67 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Maison Métier, in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Salon Salon
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Bourbon Street and Canal Street
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Maison Métier, in the Unbound Collection by Hyatt. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 5-star New Orleans hotel is smoke free.

The hotel hosts a free manager's reception daily.
Salon Salon – This bar specialises in French cuisine.
Breakfast Room – This restaurant only serves breakfast. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Maison Métier, in the Unbound Collection by Hyatt is listed in the 2020 Condé Nast Traveller Hot List.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 30 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Breakfast Room
  • Salon Salon

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Maison Luz Property New Orleans
Maison Luz Property
Maison Luz New Orleans
Maison Luz
Maison Métier
Maison de la Luz
Maison Métier in the Unbound Collection by Hyatt
Maison Métier, in the Unbound Collection by Hyatt Hotel
Maison Métier, in the Unbound Collection by Hyatt New Orleans

Maison Métier, in the Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 222 out of 242 reviews
Rating 8 - Good. 15 out of 242 reviews
Rating 6 - Okay. 5 out of 242 reviews
Rating 4 - Poor. 0 out of 242 reviews
Rating 2 - Terrible. 0 out of 242 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, outstanding service, great location. Will likely return for another visit.
Stayed 2 nights in May 2025

6/10 Okay

Katherine

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very pretty but I would not consider it 5 star. The air conditioning wasn’t working for the first 24 hours we were there and we recieved no notice and or reimbursement. It was 90degrees outside. I had asked for coffee every day at 0730 and had to call for it 2 out of the 3 days. Bed wasn’t that comfortable. Beautiful decorations and nice having the wine and cheese even tho the lobby was sweltering when we went.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Liked: Amenities
I can’t wait to go back. The staff was great, the area convenient and the amenities unique.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I believe it’s a relatively new hotel. The rooms were spectacular. The one we were in had 25 foot high ceilings. The finishes are beautiful top-notch. Coming back at 6 o’clock every day and having a wonderful charcuterie and wine spread was just such a nice touch. The staff at the front desk and outside by the front door were overly helpful. Really just a wonderful stay
Stayed 5 nights in May 2025

10/10 Excellent

Georgia

Stayed 7 nights in Apr 2025

6/10 Okay

Arina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

too expensive for what it is

you need a key to get into the front door of the hotel, which is frustrating after getting off of a plane and theres no one at the door to let you in. after a few minutes of trying to shake the door open, a bellman came and opened the door as he watched me bring my luggage in myself. the hotel looks better in photos, in real life its much darker. the room itself was nice with nice furnishings, but not worth the 'boutique' price
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stunning hotel, terrible service.

The hotel is beautifully designed, which is very important to me when I travel. Sadly, the service does not match. There is no doorman and nobody to grab your luggage upon arrival. The mini-fridge in our suite was warm, not cold. The water in one of our sinks had a tiny little stream of water. We walked into Salon Salon one evening and were treated like we walked in off the street - if you call this an amenity, hotel guests should get priority. And, in an empty Breakfast room, the service was terribly lacking. I want them to get it right because it's so beautiful, but they have a lot of work to do in the Opertions department.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very upscale and luxurious hotel at a reasonable price and wonderful staff! You will feel pampered and relaxed
Stayed 7 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

GERMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work Conference

I am originally from NOLA and just love the city, and I never get to stay at hotels as I want to be with family when I visit. I had a work conference at the Four Seasons, and I think that this hotel was better. It has character, but it still clean and just a great vibe. I don't know if I will stay anywhere else (as long as it is still in budget) if I have another work trip to NOLA.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience. Staff was super friendly. Lawrence went above and beyond.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hayley, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a Nola gem!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and a tub!!! Showers only are not the way to go. Great service and Salon Salon next door was a treat! Will definitely be back
Stayed 2 nights in Feb 2025

10/10 Excellent

andrea

Stayed 4 nights in Feb 2025

10/10 Excellent

Anastasiia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardi gra

It was wonderful, beautiful, awesome staff woll definitely vome back
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Everyone was very nice and accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

peter, mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean with a cool vibe. It was much more than expected. It was close to dining, shopping and was walkable.
Stayed 1 night in Oct 2024

10/10 Excellent

Abby

Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Stayed 3 nights in Jan 2025