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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access
Hallway
Lobby sitting area
Banquet hall

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Eastover Country Club
    ‪3 min drive‬
  • Place, Canal Street
    ‪16 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Trident Inn & Suites, New Orleans

A seasonal outdoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 10 May and close on 31 October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Greg

Liked: Staff & service
always a nice stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Vickie

Business traveller
Liked: Cleanliness, staff & service
Room 137 was nice .only issue i had was the back door was loudly being slammed all night
Stayed 1 night in Dec 2025

10/10 Excellent

Chante

Stayed 8 nights in Nov 2025

2/10 Terrible

Brenae

Disliked: Cleanliness, staff & service, amenities
The WIFI was not working properly, and a few roaches crawling at night. The first room was flooded, but they responded quickly and placed us in another room.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Greg

Stayed 4 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted a good place to sleep and have a warm shower. Trident Inn was great for the value of what I paid for my stay. The breakfast area was clean and well stocked. I also enjoyed the spacious bathroom and room.
Stayed 1 night in Nov 2025

4/10 Poor

Arka

Travelled with group
Disliked: Cleanliness, staff & service
Rooms were somewhat stinky and very old kind of
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

2/10 Terrible

Njideka

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The environment is very dirty and most of them items are not working, the building is not maintained rusted and even to shower is a problem no hot water
Stayed 3 nights in Nov 2025

2/10 Terrible

GABRIEL

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Don't let the private gate fool you. The pictures in the website does not represent the property. I arrived November 28,2025 checked in no hot water. Also there in no phones in the room so you can't call for assistance. To make matters worse when I Expedia for refund. They said hotel had hot water and refused a refund. The entire hotel was without hot water multiple complaints. This is definitely not it.
Stayed 2 nights in Nov 2025

6/10 Okay

Ella R.

Stayed 1 night in Nov 2025

2/10 Terrible

Mostafa

The hotel not safe and the ground is dirty
Stayed 1 night in Nov 2025

8/10 Good

Greg

always a good Stay
Stayed 3 nights in Nov 2025

10/10 Excellent

patrick pierre

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Greg

Stayed 4 nights in Nov 2025

6/10 Okay

Man

Room was okay. Toilet water pressure needs improvement.
Stayed 5 nights in Nov 2025

4/10 Poor

Rahma

The hotel is old, the bathroom tap w
Stayed 1 night in Nov 2025

10/10 Excellent

Nisha

Stayed 1 night in Nov 2025

10/10 Excellent

Jaburious

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua Jeremiah

Stayed 4 nights in Oct 2025

4/10 Poor

Erik

Liked: Cleanliness, amenities
No hot water in room
Stayed 1 night in Nov 2025

6/10 Okay

Angelle

Stayed 2 nights in Nov 2025