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Comfort Suites Hotel and Conference Center

2.5 star property

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Photo gallery for Comfort Suites Hotel and Conference Center

Premium bedding, laptop workspace, blackout curtains, soundproofing
Suite, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV
Meeting facility
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4810 TR 366, Berlin, OH, 44610
  • Place, Schrock's Amish Farm & Village
    ‪1 min drive‬
  • Place, Amish and Mennonite Heritage Center
    ‪2 min drive‬
  • Place, Pro Football Hall of Fame
    ‪45 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, laptop workspace, blackout curtains, soundproofing

Junior Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(28 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, First Floor

Premium bedding, laptop workspace, blackout curtains, soundproofing

2 Queen Beds, Suite, Nonsmoking, First Floor

9.8 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upper Floor

2 Queen Beds, Suite, Nonsmoking, Upper Floor | Premium bedding, laptop workspace, blackout curtains, soundproofing

2 Queen Beds, Suite, Nonsmoking, Upper Floor

9.8 out of 10
Exceptional
(43 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(45 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites Hotel and Conference Center

Hotel in Berlin with 24-hour fitness centre and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Hotel and Conference Center offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Hotel and Conference Center gets high marks from our customers. During your stay, you'll be within walking distance of Amish and Mennonite Heritage Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 3 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Schrock's Amish Farm & Village and a few minutes from Amish and Mennonite Heritage Center
Comfort Suites Hotel and Conference Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 3197 square feet (297 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Comfort Suites Hotel and Conference Center. Self parking is free.

This Berlin hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,197 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 December 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Berlin
Comfort Suites Hotel Berlin
Comfort Suites Hotel Conference Center
Comfort Suites Hotel and Conference Center Hotel
Comfort Suites Hotel and Conference Center Berlin
Comfort Suites Hotel and Conference Center Hotel Berlin

Comfort Suites Hotel and Conference Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 793 out of 1002 reviews
Rating 8 - Good. 158 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great breakfast , friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We stay there every year for 4 days to take a break. I rate the hotel as being the best. Staff is friendly. Rooms are all very nice. Conveniently locate to town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The hotel was very clean and quiet. We liked that they kept healthy snacks, coffee, juice & tea available 24/7. It was central to everywhere we wanted to visit
Views from Wallet Creek Farms
View at the farm... wonderful place to visit
Stayed 5 nights in Oct 2025

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This isn’t the first time we go to this hotel we visit it . However, lately, it seems like it’s declining.The first room smelled like sewer, the receptionist immediately switched our room. The second room, which we have stayed in this room before, the bed was very uncomfortable. It needs to be updated. Also, the water container in the dining area is filthy inside. There’s a round part that looks like mold and the faucet part is very dirty. I’m not sure if this order is safe to drink.
Stayed 1 night in Oct 2025

10/10 Excellent

Erin, Ashland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back next year. Super clean, friendly and quiet
Stayed 2 nights in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked/confirmed a king suite. Upon check in it was not available except for a handicap accessible. Ended up with 2 queen beds in a suite
Stayed 3 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I stayed here while Going to show at the Amish Theater. Love the location, the room was clean and had lots of choices at the breakfast buffet. Would definitely stay there again!
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice time

helpful staff, great mattress, great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving the staff was friendly and courteous. Helpful in answering our questions. Got to the room, it was very spacious and clean. On one side you could walk out into town and the other side was a convenient walk to a local store and restaurant. If we come back, will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to invest in new bed pillows…. Everything else about our stay was great… but not one pillow in our room was comfortable enough to use.
Stayed 2 nights in Oct 2025

10/10 Excellent

ARETA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was very quiet. It was the safest place I ever stayed. we were served a wonderful breakfast. staff was great.It was walkable to all the shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quilt and family reunion weekend! We shopped and hopped until we dropped!
Stayed 2 nights in Sep 2025

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about the hotel except one problem. The building had a spotlight out side our room window and it was shining into our room all night. we had trouble sleeping as the room was lighted up. I complained to the desk but they said they could do nothing about this. They were willing to have us change rooms. but we said no.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was aa very noce and clean hotel. Brekfast was huge and delicious. Would highly recommend this place and will stay there again when we return to Berlin. I had the handicapped room and it was exactly what I expected. I have a left leg prostetic.
Stayed 1 night in Sep 2025

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally located. Friendly staff
Stayed 2 nights in Sep 2025