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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Outdoor pool, a heated pool, pool loungers
Buffet
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Centre City Shopping Centre
    ‪14 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(92 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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About this property

The Devon Hotel A Heritage Hotel

Hotel with a full-service spa, 7-minute walk to Fitzroy Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1014 reviews
Rating 8 - Good. 245 out of 1014 reviews
Rating 6 - Okay. 47 out of 1014 reviews
Rating 4 - Poor. 11 out of 1014 reviews
Rating 2 - Terrible. 9 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool area for the kids … accessible from both restaurant and room!
Stayed 2 nights in Oct 2025

10/10 Excellent

piria

Stayed 3 nights in Sep 2025

10/10 Excellent

Kay, Whangarei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love the swimming pool!!
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

richard, Marton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are always friendly and polite and nothing is too much trouble. The food is excellent and the buffet is excellent value for money as well as being presented superbly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, tidy and comfy. The price was excellent for such a nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Narkita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Break

Pleasant staff, clean facilities. Cafes, shops & beach within walking distance. Parking was convenient.
Stayed 5 nights in Sep 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Overal. Very good. Not ideal having to hunt for a carpark every day
Stayed 4 nights in Sep 2025

10/10 Excellent

nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice & safe time off. Clean place to stay. Highly recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Stayed 1 night in Sep 2025

10/10 Excellent

Stefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, we were lucky and got an upgrade which was a really nice gesture! Beds and pillows were very comfy, and general atmosphere was so welcoming. This was our second visit and we’ll definitely do it again!
Stayed 1 night in Sep 2025

10/10 Excellent

Merilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊
Stayed 1 night in Sep 2025

10/10 Excellent

Ricca Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

david

Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Property price is very much lower than Expedia.com price - since we booked NON refundable fare had to accept it- it’s really exciting factor - usually Expedia will give best price
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful 3 nights here with the kids. Staff were so friendly and helpful. The facilities were great, with kids loving the pool, nice to sit out in the lounge areas for drinks and a few family games. We will be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Devon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sheryll

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Megumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025