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Ace Hotel Brooklyn

Property class: 4

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Photo gallery for Ace Hotel Brooklyn

Front of property
Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished
Reception
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Barclays Center Brooklyn
    ‪11 min walk‬
  • Place, Brooklyn Bridge
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

9.6 out of 10
Exceptional
(72 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

9.6 out of 10
Exceptional
(110 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Room (Medium Skyline)

9.2 out of 10
Wonderful
(54 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.0 out of 10
Wonderful
(66 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ace Hotel Brooklyn

2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the spaciousness and comfy beds
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Brooklyn Bridge
  • Dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Ace Hotel Brooklyn has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1074 out of 1380 reviews
Rating 8 - Good. 201 out of 1380 reviews
Rating 6 - Okay. 61 out of 1380 reviews
Rating 4 - Poor. 25 out of 1380 reviews
Rating 2 - Terrible. 19 out of 1380 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Khoa

Stayed 1 night in Jan 2026

10/10 Excellent

Luis, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
It’s the Ace.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely designed and very cozy rooms. Great quiet retreat from a busy city.
Stayed 5 nights in Jan 2026

6/10 Okay

Mary, Pittsburgh

Got billed incorrectly and absolutely no one available to speak to in customer service All AI generated
Stayed 1 night in Jan 2026

10/10 Excellent

Rashida

Stayed 3 nights in Dec 2025

10/10 Excellent

Kristen, Lake George

Stayed 1 night in Jan 2026

10/10 Excellent

Alekh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for the price and location.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

The staff was very courteous and we were
Stayed 4 nights in Dec 2025

6/10 Okay

Gina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wifi someone tried to gain access to investment account as they have resodents and clients use the same wifi which is not password protected.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Best hotel in brooklyn
Stayed 1 night in Jan 2026

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice, modern hotel that's walking distance to the subway. Gym had great equipment. Hotel room would benefit from more accessibility features - easier to use sink handles and better lighting. Heater was very loud along with sounds from outside.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Large room, excellent amenities and comfortable bed
Stayed 4 nights in Dec 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were spotless and the staff so accommodating! The lobby has everything you need in terms of a full service bar and a bagel shop attached right next door! Picked this hotel due to the proximity of the Barclays Center. It was perfect! Would definitely go back!
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Has an industrial
Stayed 6 nights in Dec 2025

10/10 Excellent

Amanda, Washington

Stayed 3 nights in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2025

8/10 Good

Susan Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room; clean and comfortable; good amenities with restaurant, access to bagel shop next door and great bar! Courteous and helpful staff; our third visit as close to our daughter and grandsons in Brooklyn; we’ll definitely be back! BUT where were the Christmas decorations; just a Christmas tree in restaurant??
In Lobby Bar
View from room
View from room
Our room
Stayed 7 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2025

10/10 Excellent

Wade

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Dec 2025

10/10 Excellent

HAYAKI

Stayed 2 nights in Dec 2025

10/10 Excellent

Vince

Stayed 1 night in Dec 2025

2/10 Terrible

Julia

Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025