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Aloft by Marriott New York Chelsea

Property class: 3

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Photo gallery for Aloft by Marriott New York Chelsea

A modern hotel with a glass facade and a prominent 'Aloft' sign.
A modern conference room with a large screen, a sofa with colorful cushions, a wooden table, and black chairs.
A modern lounge area with a staircase, seating arrangements, and a bar area.
A modern gym with treadmills, weight machines, and a mirrored wall.
A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings.

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a wall-mounted light fixture, and a hanging garment rack.

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(86 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A modern hotel room with two beds, a desk, a mirror, and a wall art piece.

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

A modern hotel room with two beds, a desk, a mirror, and a wall art piece.

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a cityscape view through a window, and a unique wall art piece.

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A modern hotel room with a large bed, a cityscape view through a window, and a wall-mounted artwork.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a cityscape view through a window, and a wall-mounted artwork.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aloft by Marriott New York Chelsea

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and dry cleaning. Housekeeping is available on request.
Aloft by Marriott New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Aloft by Marriott New York Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a computer, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft by Marriott New York Chelsea also features a fitness centre, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Re:Fuel – On-site restaurant. Open daily.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night
  • Off site parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft by Marriott New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1053 out of 1537 reviews
Rating 8 - Good. 314 out of 1537 reviews
Rating 6 - Okay. 103 out of 1537 reviews
Rating 4 - Poor. 31 out of 1537 reviews
Rating 2 - Terrible. 36 out of 1537 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very accommodating staff in a great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and room size is great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Enjoyed our stay in Chelsea.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Aubrey

Liked: Cleanliness
Great stay..
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, good location, never tried the breakfast or bar so not sure about those
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean neat property in a great location. Front staff was very welcoming and provided a lot of information about the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff attentive
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and excellent value. Staff was very kind.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing - so accommodating and helpful from the front desk staff to managers to housekeeping. The location is amazing (in the flower district) and our two queen bedroom was spacious. Would definitely stay again!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff. Was perfect for a one night stay in nyc
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable. Great location with lots of restaurants within walking distance
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay very closer walking distance to city.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

ROGELIO

Liked: Cleanliness, property conditions & facilities
Great place to stay at
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Leahanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin. Got the room we requested, high floor with a view and away from the elevator.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and efficient staff. Excellent value and walking out to the local flower/plant vendors was an added bonus each day. Red and orange lines within a block walk. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Armando Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel in NoMad, very centrally located. The hotel is clean and staff is very friendly. If there’s one negative thing to say, the rooms could be slightly bigger.. it’s perfect for single travelers though. I’ll stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

miuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Very good location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Perfect locale, modern rooms. My go to hotel here.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff are always friendly.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

thy

Liked: Staff & service, amenities
The room is small and simple
Stayed 1 night in May 2026