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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

View from property
Property amenity
1 bedroom, down duvets, minibar, in-room safe
Reception
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, minibar, in-room safe

aloft, Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

1 bedroom, down duvets, minibar, in-room safe

aloft, Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft New York Chelsea

Hotel with a restaurant, a short walk to Madison Square Garden
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel – On-site restaurant.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children
  • Off site parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 910 reviews
Rating 8 - Good. 182 out of 910 reviews
Rating 6 - Okay. 58 out of 910 reviews
Rating 4 - Poor. 19 out of 910 reviews
Rating 2 - Terrible. 21 out of 910 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Is alright but loud
Stayed 1 night in Mar 2025

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Outrageously expensive for very little in the way of amenities
Stayed 4 nights in May 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and staff very friendly and helpful
Stayed 5 nights in May 2025

10/10 Excellent

YE TUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but hotel was close to all locations.
Stayed 5 nights in May 2025

4/10 Poor

Beomjong

Disliked: Cleanliness, staff & service, room comfort
Housekeeping was not good.
Stayed 3 nights in May 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to several landmarks. Friendly front desk. Hotel was clean and modern. Only complaint is that the room is very, very, small. It’s okay for one person or a couple but that’s it. Only a fridge. No microwave.
Stayed 1 night in May 2025

4/10 Poor

Daeshonnay

Travelled with partner
Liked: Cleanliness
They don’t have parking onsite, so they use Icon parking. Well the hotel staff gave us the address to the parking & we were supposed to get a discounted price. We didn’t get a discounted price, we paid $175 for 2 days. I think the place is a scam, bc on the wall 24 hr parking was $60ish. We did pay because we needed our car and to leave on time but I wouldnt recommend this hotel if you need parking!!! The room was clean.
Stayed 2 nights in May 2025

8/10 Good

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

Perfect location from Grand Central, to MetLife Stadium and Penn Station. I’ve done a lot of travel so having a a room on the 21st floor with a great view was nice. The staff was accommodating for an early check in and late check out request. That, alone, made the trip special.
Stayed 1 night in May 2025

10/10 Excellent

James Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice room new
Stayed 3 nights in Feb 2025

6/10 Okay

Ilana, AMSTERDAM

Liked: Cleanliness, staff & service, amenities
The gym was warm, nothing to clean the machines with, so very unhygienic.
Stayed 2 nights in May 2025

10/10 Excellent

Alysia

Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying there, it’s such a good stay, convenient for any distance you are walking in the city. Room is clean, bed is super comfortable, blackouts, AC perfect, can’t be better than this.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Very nice stay. Clean room and great service. Would definitely stay again!
Stayed 3 nights in May 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; nice modern room, and attentive staff. Wonderful choice for a short visit to NY.
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Stayed 2 nights in May 2025

10/10 Excellent

Carly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Aloft Chelsea, and it didn’t disappoint. The location is perfect — close to everything in Manhattan, with easy access to the subway, restaurants, and shops. The room was clean, modern, and surprisingly quiet, with a super comfy bed and great city views. The staff were friendly and check-in was quick and easy. It’s a stylish, no-fuss hotel that makes a great home base for both work and play in NYC — I’ll definitely be staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Dorothy

Stayed 3 nights in Apr 2025