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Capital Hotel

2.0 star property

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Photo gallery for Capital Hotel

Lobby
Lobby
Down duvets, desk, laptop workspace, free WiFi
Front of property
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
38-26 11th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪9 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Double Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Deluxe Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Capital Hotel

Hotel in Long Island City
A 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Capital Hotel offers 87 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

The public transport around Capital Hotel gets good marks from our customers. During your stay, you'll be close to 5th Avenue. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Guests speak favourably about the value of their stay and the proximity to public transport
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Destination fee: USD 5 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Capital Hotel Hotel
Capital Hotel Long Island City
Capital Hotel Hotel Long Island City

Capital Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 876 reviews
Rating 8 - Good. 234 out of 876 reviews
Rating 6 - Okay. 115 out of 876 reviews
Rating 4 - Poor. 62 out of 876 reviews
Rating 2 - Terrible. 84 out of 876 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, amenities
The hotel does not match up to the reviews before. The room was dirty and full of other people’s hair and marks on the floors and windows. There was not security lock on the door and you could hear everyone in the hallway at all hours of the night at the extremely loud ice machine. The location is also awful!! There is nothing to do except a few fast food places near the station but it wasn’t somewhere I would recommend going. It was so bad, we left 3 days early and moved to another hotel. I emailed the hotel to ask for a refund on the days we didn’t stay but the emails bounced back and then when it was forwarded to the manager (Michael) I’ve had no reply! Avoid at all costs!!!
Hair on the shower wall which was there upon arrival and after the cleaner came
Hair on shower wall
Broken lock
Dirty window
Stayed 5 nights in Oct 2025

8/10 Good

Angel

Saw a roach in the bathroom other than that perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Jennie

Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Oct 2025

8/10 Good

Bryan

Stayed 1 night in Oct 2025

10/10 Excellent

musa

Stayed 1 night in Sep 2025

4/10 Poor

brian

Disliked: Property conditions & facilities
Run down.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Room climate was good. Wish there were more pillows and an extra blanket!
Stayed 5 nights in Oct 2025

6/10 Okay

Edouard

Stayed 1 night in Oct 2025

8/10 Good

Asim

Stayed 3 nights in Jun 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Koren

Stayed 2 nights in Aug 2025

4/10 Poor

Parteek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sketchy area. Saw cockroaches. Looks like it was just renovated so looks clean. Maybe it’s just a NYC thing.
Stayed 1 night in Oct 2025

6/10 Okay

Dakotah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was good but we had a leaky toilet when we got in there and they fixed it quick enough but with out cleaning up the water there. I felt unsafe and dirty right when I walked in and I’m in the process of getting my money back. We left within 20 min of being there.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both male staff at Reception were extremely helpful and friendly, lwith one Reception member of staff very welcoming towards us on our return each night). Indeed, on checking in, when he noticed that we were a lengthy stay he sourced a high storey room for us. The housekeeping ladies too were a delight, and whilst we rarely saw them they ensured that clean towels, soap &c were always well stocked for our return home each night. Thank You ladies and gentlemen ! They are a credit to your company. We hope to return again.l
Stayed 21 nights in Sep 2025

6/10 Okay

Kamille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actual hotel was nice, clean and staff was friendly and helpful. The washroom and room was spacious. could use some hooks to hang towels in the washroom, and ac/heater for the room to change the control. Hotel was close to subway station, but the walk between the station to the hotel I wasn’t comfortable with.
Stayed 3 nights in Oct 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Celine

Stayed 1 night in Oct 2025

2/10 Terrible

Tammica

Travelled with partner
Disliked: Staff & service
I recently stayed at the Capital Hotel and unfortunately, my experience was not up to my expectations. One of the most concerning issues I encountered was a serious breach of security. Someone else had the same key as me and entered my room while I was sleeping, which made me feel extremely unsafe and uncomfortable. I hope the hotel takes immediate action to investigate this incident and enhance their key management system to prevent such incidents in the future. I would appreciate it if the hotel could also review their overall service standards to ensure guests have a safe and pleasant stay.
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a bit tucked away (4-5 blocks) from food and transport to get 5 stars, but for the price it's definitely 5 stars! Also the staff were extremely nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The subway station is very close easy to get around
Stayed 9 nights in Oct 2025

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price of the accommodations was among the cheapest in the Manhattan/Queens area. The area between the metro stop and the hotel appears to be a bit scary with quite a few homeless people, but we were never bothered. The beds were very comfortable with quality linens and pillows. The room is sparsely furnished with only one nightstand and one table and chair. There is a refrigerator; a microwave is available on floor C, which is in the basement. The shower has plenty of hot water.
Stayed 2 nights in Oct 2025