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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior detail
Reception
Fitness facility
Hair dryer, towels, shampoo
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(186 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Truss Hotel Times Square

Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes by foot from Times Square and a 3-minute drive from Rockefeller Center
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1484 out of 3087 reviews
Rating 8 - Good. 855 out of 3087 reviews
Rating 6 - Okay. 429 out of 3087 reviews
Rating 4 - Poor. 173 out of 3087 reviews
Rating 2 - Terrible. 146 out of 3087 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed for a few days for a post Christmas trip. We were pleased with the location. It is close to Times Square but far enough away from the craziness. Staff was friendly. They were super helpful when my daughter was sick and we needed a later checkout. Would definitely stay there again!
Stayed 3 nights in Dec 2025

8/10 Good

Anh

Travelled with partner
Liked: Amenities
Room wasn’t as clean as I would have liked.. nice location. Staff was amazing
Stayed 3 nights in Dec 2025

2/10 Terrible

Martha

Stayed 4 nights in Dec 2025

6/10 Okay

Jeffery, Tulsa

Stayed 5 nights in Dec 2025

10/10 Excellent

Alexia Belen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at this hotel, I noticed that the hardwood floors were being mopped every single morning by the cleaning staff which made me feel really comfortable, knowing that the room is very clean! The heater worked amazing. The shower felt really good. The TVs are a little bit outdated and there is not really a metro nearby. You have to walk A good amount.. But having a microwave and fridge was game changer! Loved my stay here. I wish they would just hold the luggage for free, but it is two dollars a piece.
Stayed 3 nights in Dec 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
The location was great but space in room was limited.
Stayed 1 night in Dec 2025

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel was pretty below average. I did not feel as safe since people were able to walk in freely into the lobby and use the restroom. The sleep quality also wasn’t the best due to the noises around the area. The staff wasn’t as friendly and overall customer service was poor.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 2 nights in Dec 2025

6/10 Okay

Shaniel

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff was friendly and helpful. Great location. The hotel was within walking distance to Times Square, shopping, restaurants and others attractions. The rooms were quite spacious, however the blinds were dirty, there was an ear bud that didn't belong to me that was on the floor for the entire stay. There was also dead cockroaches on 2 separate occasions. The hotel has great potential, just housekeeping needs to be fine tuned.
Stayed 1 night in Dec 2025

8/10 Good

YUKO

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2025

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff is excellent. Close walks to everything pretty much. Room was clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Kim

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
We had a problem with lock on door. We were in town for engagement and could not access our room for hours. I called when we were on our way back and was told issue resolved. We went to room to find maint still there trying to fix door. Someone guy in room making beds We asked him to leave because we needed to get out to our event. There are no amenities. No ice. Very disappointed. Was in town for weekend after Xmas paid a fortune for room
Stayed 2 nights in Dec 2025

2/10 Terrible

Celine

Stayed 1 night in Jul 2023

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and helpful! The room was very spacious and clean. Great location and great amenities!
Stayed 3 nights in Dec 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
The staff was nice. The room wasn't bad, a little worn out but the bed was comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gregoris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees amazing and nice, everything is so close and walkable and hotel room was spacious and beautiful! Definitely coming back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sahr

Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Amenities
The room was dark due to faulty wiring in the sconces and the only lights available were bed lights, the shower rod kept falling on our heads, the microwave couldn’t be used because 1/3 of it was hanging off the small wood ledge it was on.
Stayed 2 nights in Dec 2025

10/10 Excellent

Samiul

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice size room especially for Manhattan! Clean, great location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building is quiet, clean and the room is clean and comfortable
Stayed 2 nights in Dec 2025

4/10 Poor

Shan Jing

Disliked: Amenities
There was an issue with the boiler, making the shower water scalding hot and unusable. The bedside light also malfunctioned—it turned on by itself minutes after I turned it off, and this repeated multiple times. The concierge called about 40 minutes later after I reported the boiler issue, and offered a room change at midnight, which prevented a one-star rating.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Greta location by Time Square and Subway station
Stayed 2 nights in Dec 2025