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Chelsea Savoy Hotel

2.0 star property

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Photo gallery for Chelsea Savoy Hotel

Lobby
Free daily on-the-go breakfast
Interior
1 bedroom, in-room safe, desk, blackout curtains
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
204 W 23rd Street, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(294 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(239 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Savoy Hotel

Hotel with free breakfast, steps from Chelsea Hotel
Concierge services, a 24-hour front desk and free breakfast are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Chelsea Savoy Hotel offers 89 accommodations with a safe and a hairdryer. 34-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Chelsea Savoy Hotel gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas and concierge services are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Chelsea Hotel and 8 minutes on foot from 5th Avenue
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Chelsea Savoy Hotel.

This New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chelsea Hotel Savoy
Chelsea Savoy
Chelsea Savoy Hotel
Hotel Chelsea Savoy
Hotel Savoy Chelsea
Savoy Chelsea
Savoy Chelsea Hotel
Savoy Hotel Chelsea
Chelsea Savoy Hotel New York
Chelsea Savoy New York City
Chelsea Savoy New York City
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel New York

Chelsea Savoy Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1101 out of 2321 reviews
Rating 8 - Good. 833 out of 2321 reviews
Rating 6 - Okay. 279 out of 2321 reviews
Rating 4 - Poor. 72 out of 2321 reviews
Rating 2 - Terrible. 36 out of 2321 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Herb

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs maintenance

The cleanliness was just fine. The issue was that the wi=fi stopped working and was not repaired when I left FOUR DAYS after it went out. I had to leave the hotel to get online for a zoom meeting, and I was not able to engage in business as usual. Also, the elevators need attention. Twice the elevator froze and I had to use the stairs. Otherwise, the staff was friendly and the hotel was comfortable enough.
Stayed 5 nights in May 2025

8/10 Good

Naomi

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and nice to have some bagels/muffins provided in the morning.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Terrible check in. Fine room.

The staff were great about checking my bag early and moving me from a double room to a King. They were emphatic that I hadn't paid even after I showed them my receipt. They asked me to pay again, and that I could not go to my room unless I paid again and disputed one of the charges to my credit card. Finally after a half an hour trying to get hotels.com on the phone, they let me know they found my payment after all. They made no apology, just handed me my key. The rooms are affordable and in a convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Carlos Jose Maisonet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Great stay. Clean room, great location. No issues at all and would stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kolby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Great Location

The location in NY was great for getting all around Manhattan. There is a subway station right around the corner and access to different subway lines one block in either direction. The hotel was secure, the staff were great, it was clean, and it was well maintained. For a two star hotel, it was amazing.
Stayed 4 nights in May 2025

6/10 Okay

lorna

Travelled with partner
Liked: Staff & service
Homeless people with bizarre behaviour at the doorway of the hotel one guy had no pants on and I mean no pants of any kind on. Quite a dirty area but great for access of social activities. Hotel was basic no one spoke English but it was America lots of different languages and none American either all in all Ok
Stayed 7 nights in May 2025

4/10 Poor

Ruthie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Better than some hotels we've stayed at in Manhattan ... Room was dirty, but it's at a great location. Nice staff.
Stayed 4 nights in May 2025

4/10 Poor

Jourdan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a motel the room stank as it seems it might have been recently painted. If this were CHEAP in terms of price then I’d rate it accordingly but it was well over priced for what it is. If it were priced right then it’s a nice simple motel in an ok location.
Stayed 3 nights in May 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay .
Stayed 4 nights in Apr 2025

6/10 Okay

E ALLEN

Liked: Cleanliness, room comfort
This is a no-frills hotel, but for what it is, it's okay. Rooms are clean, quiet and unusually large by NYC standards, although badly in need of updating. It's a good place to rest your head if you aren't planning on using hotel services.
Stayed 1 night in May 2025

6/10 Okay

brian

Travelled with family
Liked: Cleanliness, staff & service
I like the vibe in the atmosphere. Staff and front desk were nice and attentive. The property is a little outdated but that doesn't bother me. Here are what I didn't like. The bed is springy and woke up with back pain. The housekeeper came in our room without knocking. That's a huge no no. Last, they were doing smoke alarm inspections while we were in the room chilling and relaxing. In my professional opinion, this can wait until your guests has checked out first. No common courtesy if you ask me. We probably going to find another hotel to stay the next time we visit New York.
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a fantastic area of Chelsea with 2 subway lines within 4 minutes walk, 1 being right outside your door. The elevators could be updated after i was stuck for a few minutes in one of them. That aside, it was a fantastic position and would recommend.
Stayed 3 nights in May 2025

6/10 Okay

Giyonna

Travelled with group
Liked: Staff & service
The beds are terrible and hard. The rooms are very small!
Stayed 3 nights in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chelsea is a great neighborhood to explore all of NYC. The hotel rooms are basic but clean and the bagels and muffins for breakfast was a nice touch
Stayed 3 nights in Apr 2025

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was pleasant. The hotel is walkable distance to many attractions and dining places. The subway is across the street. I wish they had more options for breakfast, but it was good overall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chelsea Savoy is our go to hotel when visiting New York. The staff is so friendly. Great muffins and bagels in the morning. We’ve been going for years!
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for all sight seeing. Friendly staff,clean rooms of adequate size
Stayed 4 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean and so convenient as a base whilst you are in NYC
Stayed 2 nights in May 2025

6/10 Okay

GARRY

Liked: Cleanliness, staff & service
The staff and service was great! The continental breakfast was bagels and muffins which were fresh and delicious! We were disappointed that coffee and hot water was not available in the rooms. I love tea at nignt and nothing was available after breakfast was over however, the staff were kind and did get hot water for me.
Stayed 3 nights in May 2025

6/10 Okay

Kim

Travelled with family
Liked: Room comfort
Stayed 4 nights in May 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property is getting tired. Beds were very cheap and not at all comfortable and needed to be replaced. Toilet seat broken. Very Limited hot water. (The city was working on the main supply for a day) but the issue lingered and i think it is facility problem as well. Most of the staff was helpful, but the initial contact we had at the front desk was uninterested, not helpful and downright rude!! Bad first impression.
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Travelled with family, Travelled with partner
Liked: Amenities
the staff was very available and efficient. muffins were stellar!!
Stayed 1 night in May 2025

8/10 Good

Danmit

Liked: Cleanliness, staff & service
Great !
Stayed 1 night in Feb 2025