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Times Square West Hotel, BW Signature Collection

2.5 star property

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Photo gallery for Times Square West Hotel, BW Signature Collection

Reception
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Queen Room - Non-Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, No Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, No Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

Standard Room, 2 Double Beds, Non Smoking, City View | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Bathtub

Standard Room, 2 Single Beds, Non Smoking, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Times Square West Hotel, BW Signature Collection

A 24-hour front desk, express check-out and a TV in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Times Square West Hotel, BW Signature Collection's great location. During your stay, you're just a quick walk from Manhattan Cruise Terminal. You'll find features such as free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Manhattan Cruise Terminal and Times Square
Free breakfast is served daily. Public spaces have free WiFi. Times Square West Hotel, BW Signature Collection also features multilingual staff, express check-out, and a front desk safe.

This New York hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Times Square West Hotel, BW Signature Collection.

Property is also known as

Comfort Inn Hotel Midtown West

Comfort Inn Midtown West

Midtown West Comfort Inn

Central Park West Comfort Inn

Comfort Inn Central Park West Hotel New York City

Comfort Inn New York City

New York City Comfort Inn

Comfort Inn Midtown West Hotel

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 675 out of 1836 reviews
Rating 8 - Good. 571 out of 1836 reviews
Rating 6 - Okay. 345 out of 1836 reviews
Rating 4 - Poor. 126 out of 1836 reviews
Rating 2 - Terrible. 119 out of 1836 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Reva

Stayed 1 night in Feb 2026

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel kind professional people
Stayed 1 night in Feb 2026

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
The room was spotless and pleased that breakfast was included (plus the microwave and fridge). I will be recommending Times Square West Hotel, BW Signature Collection!
Stayed 1 night in Feb 2026

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was in good condition the staff was accomodating
Stayed 4 nights in Feb 2026

10/10 Excellent

Kyle

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2026

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
All good. Newly renovated, clean, nice.
Stayed 4 nights in Feb 2026

8/10 Good

Matthew

Lobby had cold water with lemon and reasonbly priced snacks... same as a C store
Stayed 1 night in Feb 2026

10/10 Excellent

Jaime

Liked: Cleanliness
Disliked: Amenities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Renee

Stayed 1 night in Jan 2026

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Recommended the hotel to a friend who goes into the city a lot for work.
Stayed 1 night in Feb 2026

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessenya

Stayed 1 night in Feb 2026

10/10 Excellent

Nerisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay! The room was clean, the breakfast honest and satisfying, the staff friendly, and the location very convenient. Highly recommended!
Stayed 2 nights in Feb 2026

8/10 Good

Bella

Stayed 1 night in Jan 2026

2/10 Terrible

Zizhao

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ikenna

Liked: Cleanliness, staff & service, amenities
Nice Room
Stayed 2 nights in Jan 2026

4/10 Poor

Sofia

Stayed 8 nights in Jan 2026

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old room, shower doesn’t work, and basic amenities are nonexistent
Stayed 1 night in Jan 2026

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
We booked three rooms for our group for an overnight stay due to a fight cancellation. We were so impressed with the hotel location the facility considering the price is so affordable. The staff was really courageous, letting us store our luggage prior to checking in time and also help us with directions to the local area. We will definitely stay here again when we visit New York.
Stayed 1 night in Jan 2026

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay overall. The staff were friendly and the service was efficient from start to finish. The hotel’s location was quiet yet ideal for getting around, which made it easy to relax while still being close to everything I needed. Breakfast was good with a nice choice. The only downside was that the rooms were on the smaller side, but for a short stay it wasn’t a major issue.
Stayed 4 nights in Dec 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, renovated room. Helpful staff. Good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Spotless róom Courteous staff
Stayed 1 night in Jan 2026