2/10 Terrible
Farrah K.
26 Aug 2025
DO NOT RENT THIS APARTMENT. This listing was misrepresented, poorly maintained, and unsafe. Save yourself the frustration - do not rent this apartment.This was one of the worst rental experiences I’ve had in New York. We stayed with 2 small children and 3 adults, and the apartment was filthy, unsafe, and the host was unresponsive. Three hours before check-in, despite multiple messages on VRBO and texts, I still had no instructions and had to chase them down. No guide was provided for basics like trash disposal or checkout.The tub was filthy with dark grime and drained slowly, the sink faucet was crusted and splashed water everywhere, and the bath mat smelled like it hadn’t been washed. Towels felt like paper, and the second bedroom had cheap microfiber sheets. The air conditioner was far too small for the space.Safety was ignored: windows had no guards (a code requirement with children), the fridge was plugged into a non-grounded extension cord, and the kettle was too large to fill in the sink, forcing me to use the tub. The kitchenette was an obvious fire hazard. One elevator has been broken for months (see previous reviews)I had to call VRBO to get host to respond; host reported me for being aggresive and VRBO sided with them. Host has 3 numbers but does not answer any when you need them. Front desk is mostly unmanned despite their hours.To make matters worse, VRBO offered no protection of me as the guest; they sided with the host.




Farrah K.
Stayed 4 nights in Aug 2025