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HGU New York

4.0 star property

Choose dates to view prices

Photo gallery for HGU New York

Front of property
2 bars/lounges
Terrace/patio
2 bars/lounges
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
The Hotel @ Fifth Avenue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,922 reviews
The price is CHF 115
includes taxes & fees
5 Mar - 6 Mar
The Hotel @ Fifth Avenue

About this property

HGU New York

This smoke-free hotel features a restaurant, 2 bars/lounges and valet parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site.
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Our customers tell us that they can't get enough of the great public transport around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean, enough space for one night. Right in the heart of the city. I was there to see the Thanksgiving Day Parade and 38th was within walking distance to do so. Elevators are kind of slow, check in was a little delayed past the promised 4pm time, but not really an issue. The front desk staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Annabel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful!!
Stayed 1 night in Nov 2025

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities
Overall I loved my room. The staff was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Asma

Liked: Cleanliness, amenities, property conditions & facilities
Love it - great area and very helpful staff. Highly recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Michelle, Manalapan

Travelled with partner
Liked: Staff & service
Check in was easy and quick. The room was a notch bigger than other NYC hotels. I wasn’t thrilled when we saw a cockroach in our room but we were able to kill it and never saw another. The hotel was convenient to where we needed to be and we were in a rush to get there.
Stayed 1 night in Nov 2025

10/10 Excellent

Han Min

Stayed 7 nights in Nov 2025

10/10 Excellent

Clarissa

Stayed 1 night in Nov 2025

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities
Room was nice, clean and quiet. Front staff was kind and friendly. Had a nice stay but had to come a day late due to a loss in the family. Was disheartened that the manager Selina did not respond to multiple emails regarding our having to come a day late due to attending a funeral. Was not necessary expecting any credits or fee nights but was disappointed and felt disrespected that our outreach was not acknowledged or responded to. We will not be going back due to this reason.
Stayed 4 nights in Nov 2025

6/10 Okay

Dakota

Liked: Cleanliness, property conditions & facilities
Room was tiny and cold and there was a lot of construction going on outside throughout the night ... I wouldn't stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

John D.

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Cozy, convenient, great staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Harris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and spotless and it could not have been easier to check in and out. Room was great and quiet. I would stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't any free breakfast at the hotel. Outside was a bit out with the police and fire department. The hotel was overall a nice NYC stay. Very clean, stylish, and the staff was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was very clean. It was also very small. The bathroom was very clean. Nice linens.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful bed, clean room and nice bathroom
Stayed 2 nights in Oct 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, room comfort
Not particularly friendly or helpful on checkin, not advised about additional taxes either and only found out when charges appeared on my card
Stayed 2 nights in Nov 2025

10/10 Excellent

cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Avi

Stayed 2 nights in Nov 2025

2/10 Terrible

ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC doesn’t work for 5 days from the six we were on. Room wasn’t cleaned everyday and even not been cleaned for three days until I called them and ask them to come over now. Smallest room I have ever been on. Just a bad hotel with a good location. Not VFM
Stayed 6 nights in Nov 2025