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Holiday Inn Express Manhattan Times Square South by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Manhattan Times Square South by IHG

Exterior
Business centre
Free daily on-the-go breakfast
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
60 West 36th Street, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible (Communications)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(98 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(186 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(78 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Manhattan Times Square South by IHG

This hotel features a 24-hour fitness centre, coffee/tea in a common area and a microwave in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available once per stay.
Holiday Inn Express Manhattan Times Square South by IHG offers 135 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Manhattan Times Square South by IHG gets good marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a business centre.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include free newspapers in reception, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 4-minute walk from 5th Avenue and 5 minutes on foot from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Manhattan Times Square South by IHG.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express 36th
Holiday Inn Express NYC-Herald
Holiday Inn Express NYC-Herald 36th
Holiday Inn Express NYC-Herald 36th Hotel
Holiday Inn Express NYC-Herald 36th Hotel Square St.
Holiday Inn Express NYC-Herald Square 36th St.
Holiday Inn Express Manhattan Times Square South Hotel New York
Holiday Inn Express Manhattan Times Square South Hotel
Holiday Inn Express Manhattan Times Square South New York
Holiday Inn Express Manhattan Times Square South

Holiday Inn Express Manhattan Times Square South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1158 out of 2090 reviews
Rating 8 - Good. 578 out of 2090 reviews
Rating 6 - Okay. 207 out of 2090 reviews
Rating 4 - Poor. 76 out of 2090 reviews
Rating 2 - Terrible. 71 out of 2090 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Romerito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, check in early! Nice staff. 10 min Walking to Times Square
Stayed 2 nights in Jan 2026

2/10 Terrible

frances

Travelled with family
No puedo evaluar un lugar al que no pude llegar por cierre del espacio aéreo, no ha habido nada de empatía en reagendar o devolver dinero de un servicio NO utilizado.
Stayed 4 nights in Jan 2026

8/10 Good

yaraby, lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 days so the menu was about the same. But the location was great!
Stayed 6 nights in Dec 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Man at the front desk was very friendly & pleasant. Young lady never greeted us. She was on her phone and looking down. Room was always clean when we returned. Thank you house keeping. You ladies do not go unnoticed. Would come back.
Stayed 4 nights in Jan 2026

10/10 Excellent

elaheh

Liked: Cleanliness, amenities
The hotel had a great location, the front desk staff were patient and helpful, and the price was very reasonable. Overall, it was a pleasant stay and I would recommend it to others.
Stayed 4 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
You stay be
Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, excellent location and price.
Stayed 4 nights in Dec 2025

8/10 Good

Keitha, Caroni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location and clean room though the hotel is a bit dated.
Stayed 3 nights in Dec 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Very clean, great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, great location, great breakfast. Would stay again
Stayed 4 nights in Dec 2025

6/10 Okay

Ahmad

Stayed 4 nights in Dec 2025

10/10 Excellent

Domenic

Stayed 2 nights in Jan 2026

6/10 Okay

Yessica, Tampa

Travelled with partner
Disliked: Cleanliness
The hotel is old, the area under the beds had not been cleaned, the room was very small, and there was no refrigerator or microwave, unlike all the Holiday hotels I have stayed at.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aman

Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandra Lizbeth Cervantes

All very nice and friendly. Breakfastwas great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Liset

Stayed 4 nights in Dec 2025

2/10 Terrible

Janee

Disliked: Cleanliness, property conditions & facilities
I would recommend staying somewhere else. We have been lifelong customers of Holiday Inn Express and this one wasn’t the same. It felt rundown, every single element from the room to the elevators. However, my biggest complaint is that we had to leave suddenly for an emergency and were told we had to pay for one night, however they were going to refund one night. After getting home, they took it back and refused the refund. So unprofessional and disappointing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Olayinka

Stayed 3 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness
Staff professional, a
Stayed 6 nights in Dec 2025

2/10 Terrible

Michelle

Room keys never worked. We kept having to get new ones reprogrammed and they still didn’t work. Engineer came twice to look at door. 5 different hotel staff members blew me off regarding this. We kept having to go up and down from 18 floor to get new keys
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, superior customer service
Stayed 4 nights in Dec 2025

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, staff & service
Unfortunately, our stay did not meet expectations. The breakfast was very poor. The food lacked flavor and variety, and everything tasted bland. It felt more like a requirement to offer breakfast than an effort to provide a good experience for guests. The customer service was disappointing. Staff did not seem attentive or proactive when issues were reported. The most frustrating part was the housekeeping service. We requested a refill of the body wash, were told it would be sent, and waited over an hour with no response. In the end, I had to go down to the lobby ourselves to get the soap, which is unacceptable for a hotel of this category. The location is good, but service quality and basic guest care need serious improvement.
Stayed 10 nights in Dec 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The AC unit fan sounded like chirping birds, the sink drain was busted, but other than that, standard hotel things. It sucks that there are no refrigerators in the room though. Breakfast was meh and so crowded after 7:30. The second room to eat in was also freeeeeeezing cold and unpleasant to sit in. Staff was great. Area felt safe. I’d stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

leanne, El lago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and the staff is so friendly
Stayed 6 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025