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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
Lobby sitting area
Reception
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(153 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 798 out of 2126 reviews
Rating 8 - Good. 544 out of 2126 reviews
Rating 6 - Okay. 392 out of 2126 reviews
Rating 4 - Poor. 205 out of 2126 reviews
Rating 2 - Terrible. 187 out of 2126 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, room comfort

Great stay

Great location. The lifts need improving.
Stayed 4 nights in Jun 2025

10/10 Excellent

Izumi, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Johanne

Travelled with family
Liked: Staff & service
Good location, helpful staff but elevators are old, not working well, and just 2 elevators for oeople on 36 floors. A nightmare!
Stayed 3 nights in Jul 2025

10/10 Excellent

Daimeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lorena Nataly

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Adnaanali

Stayed 2 nights in Jul 2025

2/10 Terrible

Latrice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Host was nice for sure, hotel is very outdated. No refrigerator in more. Room smells like mold. Very small. Breakfast was ok. Location was ok as well. I wouldn’t stay again at this location.
Stayed 2 nights in Jul 2025

10/10 Excellent

CARMEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing easy to find clean breakfast was tasty.
Stayed 1 night in Jun 2025

6/10 Okay

Binu

Convenient location Lack of
Stayed 3 nights in Jun 2025

10/10 Excellent

Tami, Vergennes

Travelled with family
Liked: Amenities
Good walking distance within a lot of attractions
Stayed 3 nights in Jun 2025

8/10 Good

Shifra, Chicago

Business traveller
Liked: Cleanliness, property conditions & facilities
It’s your basic Times Square area hotel. No frills. Breakfast is basic and always the same, but edible and there was always enough food. The worst thing was the ultra slow elevator. The best thing was the location and pretty decent proofing. So important in NYC!
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect access to the city, restaurants, transportation, and nightlife. Well priced, free breakfast, comfortable beds, excellent service. Perfect for tourists and others. Quiet at least on the higher floors; can’t speak for lower floors. Highly recommend for travelers on a budget.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rajen

Stayed 1 night in Jun 2025

2/10 Terrible

Dipti

Stayed 3 nights in Jun 2025

2/10 Terrible

Justice

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Devendra

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Carissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled bad. Everytime we come in from outside it smelled like someone has been smoking inside the room. We cut our trip two days short because the hotel didn't meet our expectations. The water in the sink smelled like sewer. The AC didn't work very well. Some of the front desk people were rude. Also, keep an eye on your cards that you used when you check in. They have charged me extra $250 multiple times. And the bad part is they refuse to help me. I would never stay here again.
Stayed 6 nights in Jun 2025

4/10 Poor

Sarah

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Good location, but a shame there was mould on the carpet. Bathroom is dated & shower curtain didn’t smell very pleasant. Deposit taken & then deducted tourist tax - still not received correct remaining balance of deposit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Erik Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was ok. The location is near Times Square (walkable). Our room had an unpleasant odor that came from the water of the bathroom, the carpet was also wet. The key cards were not working properly. We had to go back to the front office many times. At last, there are only 2 elevators, when 1 was down we had to wait around an hour to go downstairs. Anyway, the staff is very helpful and nice, especially Michelle and Deven !
Stayed 1 night in Jun 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Why was I charged a security deposit at check-in, when ì had paid in full in advance? I was told that it would be refunded on checkout however at checkout i was told 5 days after checkout i will receive my deposit back. Not impressed
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Stayed 5 nights in Jun 2025