Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Creator video
Down duvets, pillow-top beds, in-room safe, individually furnished
Exterior
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Place, Times Square
    ‪19 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(77 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(39 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(150 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
The Terrace – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Reviews

Hyatt Place New York / Chelsea Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1341 out of 2659 reviews
Rating 8 - Good. 695 out of 2659 reviews
Rating 6 - Okay. 342 out of 2659 reviews
Rating 4 - Poor. 171 out of 2659 reviews
Rating 2 - Terrible. 110 out of 2659 reviews

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Spot!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice building, modern and great views
Stayed 2 nights in May 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Faisal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The elevator was slow and there’s only 4 for the whole building. The bathroom appliance kept getting clogged( sink, toilet). No facility for your car, good luck finding one!
Stayed 3 nights in Jun 2025

10/10 Excellent

Janusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very pleased, the hotel is clean, the staff is very helpful, the location is very good.. a little problem with the elevators.. but I highly recommend it.
Stayed 4 nights in Jun 2025

8/10 Good

Thomas

Stayed 1 night in Jun 2025

4/10 Poor

Marius

Travelled with family
Disliked: Property conditions & facilities
- a star for the size of the room..very small! - a star for the staff, ai asked 3 days in the row to fix the wifi con nection between my devices and tv, I quit when they didn't show up - a star ..the elevatos...OMG! You need to wait a lot!!. + location is great + the view from 44 floor is amazing
Stayed 7 nights in Jun 2025

4/10 Poor

Alfred

Stayed 2 nights in Jun 2025

10/10 Excellent

Erica

Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the conference we were attending. Elevator is extremely slow, requiring us to walk down 15 floors with luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuening Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel teams! Friendly, helpful, every one is with a welcoming smile. I am very impressed by Hyatt Place Chelsea reception, house keeping and restaurant teams! Room is cozy and gets everything you need for a comfortable stay. Tube is just around the corner but you can reach all places of interests on foot. Definitely I’ll stay here when I visit New York again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

I like this place and it’s location
Stayed 2 nights in Jun 2025

8/10 Good

Roni

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

CHIALING

Stayed 4 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great place and location .. just understand that .

We stayed on the 45th floor and loved it .. we also stayed earlier on the 11th floor and that is a problem because of the elevators at breakfast time .. just too few of them for all the guests there. The service is wonderful, always helpful, breakfast is very robust and the location of the hotel is great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew, Minneapolis

Stayed 2 nights in Jun 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff. Air conditioners in room make obnoxious noises once the air turns off.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mutsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Jun 2025

8/10 Good

Byungki

Stayed 2 nights in Jun 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location. They serve breakfast but room is undersized for the crowd so I only did that once. Elevators are small and often full but I was fortunate to have a lower floor so that I could use the stairs
Stayed 4 nights in Jun 2025

8/10 Good

sage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good area with easy access to metro. Clean. My one complaint is we had to take the stairs every time we tried to take the elevator down. We would wait 10 minutes & give up. When it was time to checkout & take our luggage down I didn’t want to take the stairs. We waited 12 minutes & when the elevator finally did open it was full. So we just carried our bags down 6 flights of stairs. If I stayed on a higher floor I don’t know what we would’ve done
Stayed 2 nights in Jun 2025