See all properties

Kixby

4.0 star property

Choose dates to view prices

Photo gallery for Kixby

Exterior
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(174 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,853 reviews
The price is CHF 143
includes taxes & fees
22 Feb - 23 Feb
CIVILIAN Hotel

About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the comfy beds and spaciousness
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 24.50 for adults and from USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1314 out of 1756 reviews
Rating 8 - Good. 309 out of 1756 reviews
Rating 6 - Okay. 83 out of 1756 reviews
Rating 4 - Poor. 22 out of 1756 reviews
Rating 2 - Terrible. 28 out of 1756 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Xiaofeng

Stayed 5 nights in Nov 2025

10/10 Excellent

Lakesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! The property is cute and clean!
Stayed 4 nights in Nov 2025

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement situé et accès direct à une bouche de métro. Accueil chaleureux, tout est pensé pour passer un séjour agréable. Je recommande
Stayed 4 nights in Nov 2025

6/10 Okay

nancy e, DENVER

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are small. The furnace was extremely noisy keeping us up. Our windows looked out on to a roof top. The location was excellent and cost was a fair price for room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2025

10/10 Excellent

Octavio

Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 5 nights in Nov 2025

10/10 Excellent

Denis

Stayed 4 nights in Nov 2025

8/10 Good

Shane

Stayed 3 nights in Nov 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service
Friendly and accommodating staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Irene-Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel. Location etc
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy hotel. Nice staff. Excellent location in the heart of Manhattan.
Stayed 8 nights in Nov 2025

10/10 Excellent

Arthur

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large bathroom for NYC. CLEAN. Roof is charming with great view just to sit and sip coffee. No service during this time of year. Mid Nov. Plenty of nearby spots
Stayed 3 nights in Nov 2025

8/10 Good

Tess

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing location, clean and quiet. Friendly and courteous staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at The Kixby Hotel! The room was clean, spacious, and we were upgraded, which was a pleasant surprise. Early check-in is available for a fee, which made our arrival smooth and convenient. The amenities were excellent, and the rooftop lounge offered stunning views of the city. We’ll definitely stay here again on our next visit!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is an Easy Walk to Midtown & Upper Downtown Manhattan. Rooms were Comfortable and not too small. There's a Roof Bar called Look Up with a Great View of the Empire State Building. I live 1 Hour away in Connecticut, and I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

VICKI

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy, Keyworth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, good shower, comfortable chairs, phone charge points, tea and coffee. Very central location - near penn station and subway stations at herald sq. Secure storage for bags if early. Very helpful. Lift to all floors. Printer for airline checkin. Perfect.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Shinae

Stayed 1 night in Nov 2025