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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior
Parking
Reception
1 bedroom, blackout curtains, free WiFi
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Sunset Park
    ‪3 min walk‬
  • Barclays Center Brooklyn
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | 1 bedroom, blackout curtains, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Air conditioning
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About this property

Phoenix Hotel

Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 63 out of 224 reviews
Rating 8 - Good. 28 out of 224 reviews
Rating 6 - Okay. 27 out of 224 reviews
Rating 4 - Poor. 31 out of 224 reviews
Rating 2 - Terrible. 75 out of 224 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice property, the staff was attentive. Everything was functional.
Stayed 1 night in May 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No washclothes nor body soap in the shower. No ice available. Parking is scarce. But our room was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Daymien, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ruslan

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Apr 2025

4/10 Poor

Kiley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
weird smell, tiny rooms, dirty pillows, pubes on the towels, noisy
Stayed 2 nights in Apr 2025

6/10 Okay

Mariam

Liked: Cleanliness, staff & service
🌸
Stayed 1 night in May 2025

10/10 Excellent

Emilyn, New York

Stayed 1 night in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Navras

Stayed 1 night in Apr 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Bed bug…
Stayed 1 night in Apr 2025

2/10 Terrible

Chad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Why is my room a set price but the guy and gal,whe

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Management
Stayed 1 night in Feb 2025

10/10 Excellent

Anita, Brooklyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Stayed 10 nights in Mar 2025

10/10 Excellent

Kareem

Stayed 1 night in Mar 2025

8/10 Good

Hsiao Chi

Stayed 3 nights in Mar 2025

10/10 Excellent

Stan

Stayed 1 night in Mar 2025

10/10 Excellent

Luis Paulo

Stayed 1 night in Mar 2025

10/10 Excellent

Lucretia

Stayed 1 night in Mar 2025

10/10 Excellent

Make It

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

6/10 Okay

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and enjoyable
Stayed 1 night in Jan 2025