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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

A hotel with a prominent sign in a foreign language, large windows, and a brick facade.
A hallway with wooden flooring, a door, a cabinet with a microwave, and a leather chair.
A bedroom with a wooden bed, a large mirror, and a wardrobe.
A lobby with a central wooden column, an elevator, and a reception area with a glass partition.
A spacious room with wooden flooring, a leather armchair, a television on a wooden cabinet, and a painting on the wall.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with white bedding and a patterned throw. There is a bedside table with a phone and a wall-mounted light.

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Single Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 107
includes taxes & fees
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About this property

Phoenix Hotel

This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 116 out of 358 reviews
Rating 8 - Good. 56 out of 358 reviews
Rating 6 - Okay. 48 out of 358 reviews
Rating 4 - Poor. 48 out of 358 reviews
Rating 2 - Terrible. 90 out of 358 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Babby

Yes it was good double beds were tight in the room but very clean and staff courteous
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Myriam

Liked: Cleanliness, staff & service
It is a wonderful area to eat original delicious Latino food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elie

Liked: Cleanliness, property conditions & facilities
It was a good place to stay. I gave them 4 stars because they have only 7 parking spots available. I had to drive around and found a parking 3 blocks away. The staff was friendly and the room was clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel to stay at
Stayed 1 night in May 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
The hotel is great and quiet, lot's of light and safe. The staff is friendly. I recommend staying here
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorina

i love this place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shuhrat

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alphonso

Liked: Cleanliness
Disliked: Amenities
Basic but clean 👌
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emmanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel alot. It was quiet and convenient for my stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

DeVieyanna

Liked: Cleanliness, property conditions & facilities
The WiFi was terrible couldn’t enjoy a movie properly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

antonia

clean room, awesome staff. thanks so much.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Fufenah

Liked: Cleanliness, staff & service, property conditions & facilities
Yes the room was clean and tidy but the room was missing things like rags and lotion
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

gary

Liked: Staff & service
Spring for the city view room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities
live this place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe and people friendly
Stayed 4 nights in May 2025
Verified

2/10 Terrible

Mariya

Disliked: Cleanliness, amenities, property conditions & facilities
Place getting worse and worse unfortunately. The housekeeping staff that work nights are amazing though.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a lot of restaurants not far and ubers were available and thez had internet but the beds were just right
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like they are running a homeless shelter there. Staff was nice. Room is tiny and not enough pillows.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

The clerk at front desk
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
I didn’t stay just came to shower after work
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice property, the staff was attentive. Everything was functional.
Stayed 1 night in May 2025