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Park Lane New York

5.0 star property
VIP Access

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Photo gallery for Park Lane New York

Garden
City view
Bar (on property)
Bar (on property)
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

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36 Central Park S, New York, NY, 10019
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
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Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(25 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(74 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(15 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Thompson Central Park New York, by Hyatt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,101 reviews
The price is CHF 465
includes taxes & fees
19 Oct - 20 Oct
Thompson Central Park New York, by Hyatt

About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Lane New York. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at Rose Lane Grab & Go, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Central Park and 11 minutes on foot from Broadway
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Rose Lane Grab & Go – This café specialises in American cuisine and only serves breakfast.
Calvert's – This restaurant specialises in American cuisine and serves breakfast and dinner. Open daily.
Darling Rooftop Bar – On-site bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling Rooftop Bar
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Renovations and closures

The following facilities or services will be unavailable from October 6 2025 to October 31 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 951 out of 1631 reviews
Rating 8 - Good. 304 out of 1631 reviews
Rating 6 - Okay. 179 out of 1631 reviews
Rating 4 - Poor. 95 out of 1631 reviews
Rating 2 - Terrible. 102 out of 1631 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 4 nights in Jul 2025

8/10 Good

Diana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities reasonable but disappointed that for a 4 star hotel there are no tea and coffee facilities in the room. The coffee in the main lobby as a grab and go, incredibly expensive, so best to use the Sip&Go a few meters down, brilliant!
Stayed 4 nights in Jul 2025

4/10 Poor

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Poor room experience on the 42nd Floor. Cleanliness of the room was poor: bathroom smelt like urine, bizarre wet spot on the carpet in the middle of the room, rug poorly vacuumed. Broken amenities: black-out blinds were off the track and made a terrible noise when opening/closing. AC unit was extremely loud - rattling heard constantly. The room was the furthest thing from quiet - when other hotel room doors closed, this unit rattled. There are far better hotels in the area available at this price point.
Stayed 1 night in Jul 2025

8/10 Good

Soraya

Stayed 4 nights in Jun 2025

2/10 Terrible

Luiz Guilherme

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet war horrible. Very dirty
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
First room that we checked into the carpet was sticky and AC in the rooms wasn’t keeping up. They moved us rooms and the AC was worse than the first room. Our room never went below 77 degrees which made it miserable to shower and sleep. All they could do was provide us with a fan. We tried to get a refund to move hotels but they wouldn’t nor did we get any kind of money back for the issues. Won’t be back and won’t recommend.
Stayed 6 nights in Jun 2025

6/10 Okay

Jayme

Travelled with family
Disliked: Amenities
AC barely worked leaving room stuffy and humid. At leaked water as well. Shower had black mold. Had to ask for ice constantly. No coffee offered. Just ok other than park view
Stayed 3 nights in Jun 2025

4/10 Poor

tomoyo

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We stayed at Park Lane for 2 nights. The staff, front desk, and mechanics were very friendly. As soon as we stepped into the room, we felt it was too hot. The temperature setting was 66, and the room temperature was 78. The facility staff brought a fan and also checked the air conditioner, but the situation did not get better. We kept the temperature at 66 for 3 days, and the room finally reached 75. We attempted to contact the manager at least five times, but they never called us back. Additionally, we observed one used contact lens on the side table and another on the carpet. I wonder if they vacuumed the floor or wiped the tables.. The sheets were nice though...
Stayed 2 nights in Jun 2025

10/10 Excellent

American Pawn

Stayed 1 night in May 2025

10/10 Excellent

Khatty, Oyster Bay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with the coolest vibe. The rooftop has a beautiful view of the city. The rooms are small but that’s just preference.
Stayed 4 nights in Jun 2025

4/10 Poor

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevator wait was unbearable 20 Min for a elevator each time. The ac does not work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jun 2025

6/10 Okay

Cassandra M

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was not working and I want a refund ASAP. Will never stay there again and do not recommend it.
Stayed 2 nights in Jun 2025

8/10 Good

JASMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator accessibility could be easier for guests.
Stayed 2 nights in Jun 2025

2/10 Terrible

lee

Disliked: Staff & service, property conditions & facilities, room comfort
Amazing property location no air-conditioning room was over 80° all night long. The property had no air conditioning throughout.
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

There is no AC. And they continued to lie to me saying they would bring a portable AC unit. I would not recommend this hotel, had to switch hotels
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

SHUIHONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hospitable! Love this hotel!
Stayed 3 nights in Jun 2025

6/10 Okay

Hanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stuff was really nice. Rooms are very old and very not clean. We found someone’s hair and personal stuff from previous people that stayed there. Every time you need an elevator - be ready to wait for 10 minutes minimum.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Vasilios, Albrightsville

Stayed 4 nights in Mar 2025

4/10 Poor

Khalid, Riyadh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not as expected based on image
Stayed 4 nights in Jun 2025