The Manhattan at Times Square

4.0 star property

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Photo gallery for The Manhattan at Times Square

Presidential Suite, 1 King Bed (Manhattan Floor) | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Exterior
Reception
Restaurant

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

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790 7th Ave, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪3 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Premium Room, 1 King Bed (Manhattan Floor)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Mobility)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Living Area Manhattan Floor)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Roll-in Shower (Mobility)

  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Premium Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Manhattan Floor)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Manhattan Floor)

  • 111 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed (Living & Dining Area Manhattan Floor)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 94 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Premium Room, 1 Queen Bed (Manhattan Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Manhattan at Times Square

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
This hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Other amenities include a coffee shop/cafe, self parking and concierge services.
The Manhattan at Times Square offers 685 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Manhattan at Times Square's great location. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a coffee shop/cafe and a snack bar/deli.
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Broadway and Broadway Theatre
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified The Manhattan at Times Square. Parking is available for a fee.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to noon.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Parking on site (USD 72 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: USD 15 for adults and USD 15 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 22 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Service fee: USD 45.9 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Self-parking fee: USD 72 per day
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Manhattan Hotel
Manhattan Times Square
Manhattan Times Square Hotel
The Manhattan at Times Square Hotel
The Manhattan at Times Square New York
The Manhattan at Times Square Hotel New York
The Manhattan at Times Square Hotel an IHG Hotel

The Manhattan at Times Square Reviews

Reviews

5.8
Rating 10 - Excellent. 867 out of 4384 reviews
Rating 8 - Good. 647 out of 4384 reviews
Rating 6 - Okay. 883 out of 4384 reviews
Rating 4 - Poor. 796 out of 4384 reviews
Rating 2 - Terrible. 1191 out of 4384 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Kiara

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Overall great staff and amazing location. The property is old and nothing at all like the images. Bad painting in the rooms, old mattress and really old carpet, lamps with mold and the bathroom smells funny. I would not pay the price that I’ve paid for stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

Wendy

Travelled with family

Perfect location but very run down...

I stayed her about 8 yrs ago and it was in better condition. The hotel is very run down, the air and heat was turned off to the whole hotel on purpose - there were very few towels, and the continental breakfast was pretty bizarre, you had to have coupons, and someone handed you the pastry or bagel and fruit - weirdest continental breakfast I Have ever seen. Per the manager, we were supposed to get a discount and of course, we did not!
Stayed 5 nights in May 2025

2/10 Terrible

Iris

Stayed 2 nights in May 2025

4/10 Poor

Rosalind L

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room was run down service was good

The service from the staff was really good but the hotel and the room was really run down. It doesn’t look like the pictures at all. In a really good location.
Stayed 7 nights in May 2025

8/10 Good

Danelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, center of where we needed to be! Greeted at the door when we got there and had a nice encounter with the doorman on our way out! Clean and Comfortable, would definitely love to stay here again! I ❤️ NY!!!
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean
Stayed 2 nights in May 2025

8/10 Good

Leah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is a old hotel.
Stayed 2 nights in May 2025

4/10 Poor

Steele, Sacramento

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom is little better than a gas station bathroom. The bed is awful. It feels like a $100 discounted mattress. I was so uncomfortable and feel the physical pain of an awful mattress today. The walls are dirty and peeling. The shower head is gross, the bathroom is just “ick”. Do not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible the room I real don’t like
Stayed 1 night in May 2025

6/10 Okay

GIORGI

Disliked: Cleanliness
Nothing to say
Stayed 1 night in May 2025

4/10 Poor

andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 five hotel, should be 2 stars
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Old Hotel, Poor Service

The hotel was very old. While they are upgrading, the old rooms are in really bad shape and not very clean. Only two of the four elevators were working resulting in long waits and very cramped elevator rides. Front desk service was not great — not very friendly and didn’t answer calls from the room. The key cards also frequently stopped working, resulting in multiple trips to the front desk after being locked out of the room (which was very inconvenient considering the elevator issues). The room was also missing electrical plate covers for some outlets. If an upgraded room is not available, I would avoid this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

lidya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here in a premium room, thanks to Allison and Racquel! Loved the location which let access all the things we wanted to see! I recommend it.
Stayed 3 nights in Apr 2025

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Toddja

Liked: Cleanliness, property conditions & facilities
Was okay
Stayed 3 nights in May 2025

6/10 Okay

Toddja

Liked: Cleanliness, amenities, property conditions & facilities
Doesn’t look anything like the pictures but still was okay. Not too bad but not worth what we paid.
Stayed 1 night in May 2025

4/10 Poor

Joanna

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was extremely disappointed with this property. When I first arrived, they tried to put me in a room that I had not paid for and when I kept insisting that I was not going to be put in crappy room for one night and then move to the correct room, they finally gave me the room that I paid for - sharing a wall with the elevator. There are also ZERO amenities on the property, not even a pop machine (I was told that there was water and ice on each floor, lol)! The wifi was sketchy and you had to pay to have a fridge in your room. It is advertised that there is a business center; there wasn't. The "continental" breakfast offered for $15 was a joke (thank GOD for Applebee's and McDonald's around the corner!). At least it was within walking distance of all the theaters and Time's Square. The only time I was in my room was to sleep. My advice - if you pay for a specific room, insist on getting that room. The un-renovated rooms are exactly what the other reviewers were saying, according to some people I spoke to during my stay. The only redeeming thing about this whole thing was that the extra fees they were charging me were returned to me. Regardless, I would not stay here again.
Stayed 4 nights in May 2025

2/10 Terrible

Giuliana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property I booked was not at all as described or shown in the listing on the Expedia app. Upon arrival, I encountered several serious issues: 1. Misleading Listing: The hotel’s actual condition was drastically different from what was advertised. The lobby and rooms looked completely different, the property was outdated, and the room had a strong, unpleasant odor. 2. Inappropriate Behavior by Hotel Staff: After giving us the room key, a staff member said, "Go see the room. If you don't like it, come see me and we'll see what favor you can do for me." This was unprofessional and made me feel extremely uncomfortable. 3. Additional Charges: Because the room was unacceptable and did not resemble the listing, I had to pay a fee out-of-pocket for an upgrade. When I approached hotel staff, they claimed they were not responsible for any inconsistencies because I booked through Expedia. I attempted to contact Expedia at the time, but your representatives were unable to assist. 4. Further Room Issues: Even after the upgrade, the room had no hot water, the bathroom smelled terrible, and the heater was not working.
Stayed 3 nights in May 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very old and small. Definitely not as pictured
Stayed 1 night in May 2025

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have stayed in a long time. PICTURES OF HOTEL ROOMD ON HOTELS.COM WERE A COMPLETE FRAUD. NOTHING LKKE YHE ROOMS I HAD AND SAW.
Stayed 3 nights in Mar 2025

2/10 Terrible

Joan

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Natalia

Disliked: Amenities, property conditions & facilities
The location is really good, close to all the main Broadway venues and commute to reach out the main attractions. But the Hotel is in a really poor condition and the management does nothing to accommodate their Guests. Why would a property offer their outdated Rooms at Expedia at the average 3.5-4**** price without any notification? Here are the problems I've encountered with: 1. The carpet in the Room (and in the Lobby at the 12th Floor where I stayed) was ugly and sticky. I've asked for the Slippers but they said they do not provide them, They told me that there are upgraded (renovated) rooms with the laminate floors but they do not provide them as Standard (though I paid viad Expedia USD $300+ per night). 2. Wi Fi did not work, neither on the phone nor at the laptop. Never. Though they provided some wifi password and tried to convince me that "there is a way" - nothing helped. For 5 days I stayed without internet connection and was not able to work from ym hotel room. I had only.my cell phone provider data. 3. There are no USB ports or at least convenient and modern power bars to charge cell phone, iWatch,powerbank etc. The ones available in the room, were located between the furniture and the walls and were completely useless. I had to ask for one more, and still it was not comfortable to use. I hope this comment will help other Guests not to book this hotel or least arrive there well-prepared.
Stayed 5 nights in May 2025

8/10 Good

Barbara A

Stayed 2 nights in May 2025