Did not stay here. Property was not available at time stated. Had to find other accommodations with a large family (and all of their things) in NYC at last minute. Incredible inconvience and financial strain. Working with VRBO for refund.
Pros:Half mile walk to Times SquareSeveral great restaurants with 2-4 blocksLarge fridge and comfortable TV areaComfortable bedsFun, vibrant neighborhoodProperty manager was very responsive Cons:A lot of noise from
This property is walking distance to Times Square and the midtown theaters. It is close to a lot of good restaurants in Hell's kitchen area. There are plenty of local markets as well. It's also a very close to the East River Walk. It worked well for our recent trip with our grandson for a show. We spent four nights there. Luxe.... not so much but very serviceable.
I would love to review the property shown, but unfortunately for me, I never stepped foot in it. I was placed in a unit that was not what I reserved and when I contacted the property manager, he didnt respond because he was "off" work when I arrived. I also contacted Vrbo for support and explained the unit wasn't what I booked, wasn't clean, and I sent supporting photos only to be told I had to remain in the unit until they figured it out, which could take 24 hours; I was only in town in 48 hours. The property manager did move me to another unit the next day, which was only had 1 bedroom (we booked 2 bedrooms) but that unit was clean and nice. I attempted to call the host multiple times and never received a call back. This was a terrible experience. The lack of support and unwillingness to resolve the matter timely was unacceptable.
Property appears to no longer be listed, which is a relief to me. The location was good, apartment was in good condition. Having said that, this listing was misleading. The apartment was not as pictured or described. We were contacted with an address which was not the actual property address. I called the number listed in our reservation twice when we arrived at the address we were given and got voicemail. I was then contacted after our check-in time with the corret adress. I was disappointed and surprised to see the apartment was not the one I had been sold. When I contacted the host, he attempted to gaslight me by saying I should be grateful I had received a property with larger beds and a "dining table." I dislike liars and it made me angry. In the end, our stay was fine, and if we had been alerted that our property would be different, or given an option to switch, I would not have been so upset at the start of our trip. Buyer beware when you stay with this host.
Owner said someone would contact me on check in day an hour before check in to give me a meeting spot for key. Never got a call and owner would not return messages. I tried to go to property address listed an hour after check in time only to find out the address didnât exist. Stranded in NYC and calling VRBO, waiting on the phone forever, they were finally able to get a hold of owner who gave a NEW address that is actually a 58 min walk from Time Square and not what was advertised! And still had no key and this is almost 2 hrs after check in time. Thks was paid for over a month in advance. So disappointed, it was a nightmare! I ended having to fknd a hotel last minute in NYC. They canceled my room the next day and refunded my money. But doesnât help that I'm out two parking garage fees that I pre-booked near the promised property and thr 300 I lost for missing a reservation I had and had to reschedule because I was dealing with VBRO and trying to make sure I had somewhere to sleep. Never again!!!
My wife and her friend rented this place for a long weekend to visit some friends in NYC- the apartment was really nice and comfortable and located close to a lot of places or to public transport - the amenities were mostly great - would loved to have had more hand-towels and also basic kitchen items like salt and pepper! Would highly recommend and will come back - thanks for the great weekend.
Very cold in the property with constant noise from toilet flushing. Other than that, itâs clean, nice location, neighbors are quiet, and the host is very responsive and helpful.