See all properties

TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Restaurant
Studio, 1 King Bed, Kitchenette, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(70 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.4 out of 10
Good
(23 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(80 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

8.0 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

SpringHill Suites by Marriott New York Manhattan/Chelsea

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,010 reviews
The price is CHF 253
includes taxes & fees
26 Oct - 27 Oct
SpringHill Suites by Marriott New York Manhattan/Chelsea

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, a short walk to Madison Square Garden
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott New York Manhattan/Chelsea gets good marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 988 reviews
Rating 8 - Good. 311 out of 988 reviews
Rating 6 - Okay. 96 out of 988 reviews
Rating 4 - Poor. 32 out of 988 reviews
Rating 2 - Terrible. 34 out of 988 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirza Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic mid town hotel; standard breakfast but can have long line ups; narrow hallways; four elevator for 46 floors doesn’t work well during peak hours; clean; friendly staff.
Stayed 14 nights in Jun 2025

10/10 Excellent

Vivian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Just a few minutes from Penn Station and Times Square. Comfortable bed. The room has everything you need!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here agin!
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Ashley day shift receptionist is great! Goes out of her way to help make guest feel comfortable! Awesome customer service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Donnabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ashley the day shift receptionist during our staff is super awesome! Very helpful and considerate and really tried to make things happen for us esp we arrived from a red eye flight and was so early to check in! It was family trip with 3 rooms booked and was hard to out everybody in the same floor but her attitude and friendly face makes up for the craziness of being in NYC! She deserves a raise!!!
Stayed 3 nights in Jul 2025

8/10 Good

Quynh

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to subway station, convenience store, restaurants, retailers. Helpful front desk staff. Nice breakfast selection. Room was compact and organized well with kitchenette comprised of microwave, mini fridge, utensils, plates, cups, etc. Room could use some more lighting. I would stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

Kaylin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Jun 2025

8/10 Good

Lorelei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good stay at Towneplace Suites. I’m not sure if this is more of an Expedia thing, but it was not easy to tell if the room had a full kitchen. When I called the hotel, they said some did and some didn’t. Rooms were small but clean. Typical for NYC, but I didn’t have a place to open my suitcase (closet barely the width of a suitcase). The free breakfast was a huge plus, and I loved all the options. The AC was noisy, which did wake me up at night. During later breakfast hours, elevators are impossible to get. Had to lug our suitcases down several flights of stairs to make sure we didn’t miss our ride. Other than that, location was great and staff was always helpful and nice.
Stayed 6 nights in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Safwat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Rainer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed on the second floor to have the benefit of an outdoor balcony. It was noisy and the in room air conditioning, essential during a really hot couple of days was very noisy too. When asked to be moved, this was not possible.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The room was small, but that's expected in NYC. It was very clean and the bed was comfortable. The bathroom was clean as well and we were fully stocked with amenities. The hot stuff in the free breakfast was cold, but their bagels were delicious. It was also a free breakfast buffet and we went at a very busy time. My friend left her charger behind and they actually emailed us offering to mail it back!
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here for the weekend and fell in love with the attention to detail the staff provided..rooms were cleaned everyday and breakfast was good
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah Louise

Disliked: Property conditions & facilities, room comfort
Had to wait over 10 mins for an elevator on each occasion, long queues for mediocre breakfast, lack of space in rooms for cases or drawers for clothes. Cleaning cart permanently left blocking our exit from room along our narrow corridor. Room was clean and comfortable but experience was lacking overall.
Stayed 3 nights in Jun 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel. I just wish the rooms had a small couch ! Or option to add it if wanted
Stayed 3 nights in Jun 2025

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tight rooms. Loved the Kitchenette. The included breakfast wasn’t great. Trying to serve too many people. All the hot food was basically cold. I only ate there the first morning. Elevators have a long wait. Very touristy but clean hotel. Staff were friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Karan ANIL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have given it excellent, if not for forcing us to take a disability room with ac not functioning properly, no tables, chairs, microwave, night stand and a giant glow in the dark exit sign glaring at you while youre in bed. They didnt change us the room that night, but the next morning shift staff did a great job to move us to a nice room that we actually booked for and it was a pleasent stay after that
Stayed 5 nights in Jun 2025

6/10 Okay

em

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the extreme small size of washroom. There was no leg room when using the toilet and had to shimmy through to get to the shower. The pantry area was unnecessary as there is breakfast included already, and the fridge was not functioning. Other than that, the room was fine, bed was comfortable, and having 4 elevators was very convenient.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property. The staff was friendly. Everything was walkable distance. The room was a bit smaller than we thought but good for a couple. The elevator was super fast, but on the weekend the wait was almost 5 minutes or more. Breakfast was great and with good options. Definitely one hotel to go back to.
Stayed 3 nights in May 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Breakfast was very good. Our room was smaller than our last visit and sliding door to the bathroom was hard to move. Looks like the door required an inch off the bottom after new carpet installed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lendy

Stayed 3 nights in Jun 2025

10/10 Excellent

camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, breakfast was great! Very clean. Helpful staff!
Stayed 3 nights in May 2025