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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Front of property
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Reception
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪13 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪17 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Premium bedding, down duvets, in-room safe, desk

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible Bathtub

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

Premium bedding, down duvets, in-room safe, desk

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

The Crossroads Hotel, Newburgh

Hotel with free parking, 3-minute walk to Ice Time Sports Complex
A fitness centre, a microwave in a common area and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, gift shops/newsstands and ATM/banking services are on-site. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Crossroads Hotel, Newburgh. During your stay, you're just a quick walk from Ice Time Sports Complex. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, a gift shop and a lift
  • On-site recreation includes a gym
  • Just a 3-minute walk from Ice Time Sports Complex and 8 minutes by car from Motorcyclepedia Museum
The Crossroads Hotel, Newburgh offers its guests a fitness centre, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. The business-friendly The Crossroads Hotel, Newburgh also features room service (during limited hours), an ATM, and a lift. Self parking is free.

This 3-star Newburgh hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 242 out of 695 reviews
Rating 8 - Good. 158 out of 695 reviews
Rating 6 - Okay. 111 out of 695 reviews
Rating 4 - Poor. 84 out of 695 reviews
Rating 2 - Terrible. 100 out of 695 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Miss

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Clean room. It is a decent place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Carla

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lauren Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Yishai

Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the condition of the hotel was horrible. The elevator was down so we had to take the other level up and walk across the building and had to walk up two flights of stairs. I have a heart condition and had a heart time. The room was clean. The hotel overall needs a lot of tlc. I will never stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator out of order...shoddy bathroom repair, no hot water in sink, no light over sink, top of door catches on ceiling light fixture. Beds were clean and comfortable...TV hard to figure out if you're not an AV Technician. One ice machine on the third floor walkup.
Stayed 1 night in Aug 2025

6/10 Okay

Yolanda

Travelled with group
Disliked: Amenities
Needs remodeling i think people lives there service was not good with one staff they had no ice machines and they ran out of ice for everyone
Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Stayed 2 nights in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROACH MOTEL

ROACH MOTEL! Stay away from this poor excuse for a hotel. Our room door was jammed and when I finally was able to open it, I got hit with a foul smell of cigarettes, mildew, and grossness. The rugs were filthy and stained. The bathroom was disgusting. And the icing on the cake, ROACHES. I had to book another hotel, on the spot. Hopefully I'll get a refund from hotels.com. NEVER AGAIN!
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Staff & service
OK place but needs some upgrades- No dining
Stayed 2 nights in Aug 2025

4/10 Poor

Darian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not kept well. Bathroom was ridiculously small, shower curtains don’t close all the way, bed dressings were stained. Looks nothing like the pictures on the advertisement .
Stayed 2 nights in Aug 2025

8/10 Good

Jun

Stayed 1 night in Aug 2025

8/10 Good

Carla

Stayed 2 nights in Aug 2025

6/10 Okay

Melody

Travelled with partner
Nice area. Convenient to highway. Marijuana smell. Both knees replaced, & elevator on our side was out of order. Had to carry stuff up a flight of stairs. Couldn't change rooms because I booked w Expedia. Not happy.
Stayed 1 night in Aug 2025

8/10 Good

jada

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property appears to have been either something else or in better condition at some point in the past. The staff are friendly albeit wearing jeans and t-shirts. The pictures of the outside look great; the inside is very dated and in definite need of a updating. The rooms are comfortable enough - the property would benefit greatly from a refresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually all I require of a hotel is a good bed and a hot shower. But this was a nice room in well-maintained condition (and with nice pillows), which made the experience very enjoyable. The staff was very helpful, especially as I had made two separate reservations which needed to be linked up. Location was very convenient to the highway.
Stayed 1 night in Aug 2025

2/10 Terrible

Jan

Disliked: Amenities, property conditions & facilities
It looks lovely on expedia but no telephone in the room, said it was the last room but most rooms were taped off and only a handful of cars in the parking lot. Very loud at night and because I couldn't talk to the front desk, I had to confront the problem. It was frightening! Front desk at check in said that the internet had a problem and was not secure but I could use it but to be aware of its problems. Needless to say, I did not use it. Figuring my options for hotel, route, etc., the next days drive was very difficult.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good properly, was formerly or another property. It was a sheraton before, and I guess this new hotel took over for what it was worth. The hotel was nice clean comfortable. We need some upkeeping. For some remodeling, but the service was great.Bid was comfortable had no problem
Stayed 1 night in Aug 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location. The place was clean and employees were very pleasant
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy, Newburgh

Stayed 1 night in Aug 2025

10/10 Excellent

Kareem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time there
Stayed 1 night in Jul 2025