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Microtel Inn & Suites by Wyndham Middletown

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Middletown

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
19 Crystal Run Crossing, Middletown, NY, 10941
  • Galleria at Crystal Run
    ‪1 min drive‬
  • Orange County Fair Speedway
    ‪4 min drive‬
  • LEGOLAND® New York
    ‪7 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Studio Suite, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(39 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(40 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Middletown

Hotel in Middletown with free breakfast and 24-hour business centre
This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Microtel Inn & Suites by Wyndham Middletown offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange Regional Medical Center
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Middletown. Free self parking is available.

This Middletown hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 45 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Hotel Middletown
Microtel Inn Wyndham Middletown
Microtel Hotel Middletown Wallkill
Microtel Inn & Suites Middletown (Wallkill) Hotel Middletown
Microtel Inn And Suites Middletown (Wallkill)
Microtel Middletown
Middletown Microtel
Microtel Inn Wyndham Middletown Hotel
Microtel Inn Wyndham Hotel
Microtel Inn Wyndham
Microtel Middletown
Microtel Inn And Suites Middletown (Wallkill)
Middletown Microtel
Microtel Hotel Middletown Wallkill
Microtel Inn Suites by Wyndham Middletown
Microtel Inn & Suites by Wyndham Middletown Hotel
Microtel Inn & Suites by Wyndham Middletown Middletown
Microtel Inn & Suites by Wyndham Middletown Hotel Middletown

Microtel Inn & Suites by Wyndham Middletown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Stayed 1 night in May 2025

2/10 Terrible

Louis

Travelled with group
Disliked: Staff & service

Review of the Microtel Inn & Suites Middletown

When we arrived at the Microtel Inn & Suites they didn’t have the room I reserved. Instead of admitting they overbooked the hotel, the Manager blamed Hotels.com, he claimed they didn’t send the correct room request, which was not true, I had a confirmation with the exact details. What made this worse was the manager’s complete lack of initiative in trying to make things right. No effort to help us find a comparable room elsewhere, no genuine apology, just a vague offer for a discount on a much smaller room that didn’t meet our needs. It felt like they were hoping we’d just take what we could get and not make a fuss. We ended up having to scramble for ourselves. It was incredibly stressful and disappointing. I understand overbooking happens, but the dishonesty and lack of customer care were unacceptable. I would definitely not stay here again. However, Hotels.com customer service was great, and they did give me a refund.
Stayed 1 night in May 2025

2/10 Terrible

Ana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 3 nights in May 2025

8/10 Good

Kasey

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Check-in was at 3 pm , room was still not ready at 4:30pm. When it was ready it was disgusting. Room was not cleaned and smelled like bleach and fish.
Stayed 1 night in May 2025

2/10 Terrible

Mariama, Bx

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel smells like cigarettes through out the whole hotel the staff was very non helpful when I made a complaint when I asked for a new room I wasn’t accommodated. It was very noisy I could hear what was going on in the other rooms next to me and on top of me. There were cigarett burns on the furniture. I will not be staying there ever again and I wouldn’t recommend it
Stayed 1 night in May 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort

Roach motel

The room was in dire need of updating and replacing fixtures. The floor was cheap the chair had a huge stain on seat. ( looked sleezy) The beds were comfortable. The sink had all crackles and stains in it. We were willing to overlook because the room looked relatively clean otherwise. That was until the next morning when we saw a cockroach in the bathroom. We couldnt check out fast enough. We talked with front desk girl Meghan and relayed our concerns. She said she would relay to hotel manager. We still haven’t been notified by him. My advice stay away from this Microtel. Unfortunately for us now we will stay away from all Microtel.
Old dirty looking phone
Cockroach
Room door
TV hook up
Stayed 1 night in May 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location off highway and near Legoland. It’s set near walkable restaurants too.
Stayed 1 night in Apr 2025

2/10 Terrible

Leslie

Travelled with family, Business traveller
Disliked: Staff & service
They cancelled my booking within hours of my check in time. No assistance in finding any accommodation in any Wyndham hotels anywhere close. Just a ‘sorry, we’ve cancelled your booking’.(said there was room damage) I will never book a stay at Wyndham ever again.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 3 nights in Apr 2025

8/10 Good

Gabrielle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Service attendant was not available upon arrival for 30 minutes. The first room I was offered had curtains with rips and furniture damage and smelled. Given another room was ok tub had a slow drain. Noisy people in other rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Jahaira

Business traveller, Travelled with partner
Liked: Staff & service
Clean
Stayed 7 nights in Feb 2025

2/10 Terrible

Miyoko

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was so bad smell. Bed sheets had blood stains. All night people argued at the hallway and banging the door. It is not safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV remote problem not dealt with satisfactorily.
Stayed 1 night in Feb 2025

10/10 Excellent

Noel

Stayed 1 night in Feb 2025

10/10 Excellent

lorenso

Liked: Cleanliness, staff & service, property conditions & facilities
Really good 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Dorothy

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby overwhelmingly smelled cigarettes. Property being used as temporary section 8 housing.
Stayed 1 night in Jan 2025

6/10 Okay

thomas

Liked: Cleanliness, property conditions & facilities
Check in was extremely slow and I filled out the Microtel pre-check in via the text that was sent by Microtel which said to do it to speed up the process. Also I felt unsafe as multiple drug addicts hanging around and making noise late into the night. There was a strong odor of marijuana in the lobby.
Stayed 1 night in Jan 2025

2/10 Terrible

Ravindra

Stayed 2 nights in Jan 2025

2/10 Terrible

Taylor

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025