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Citigate Motel Newcastle

2.5 star property

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Photo gallery for Citigate Motel Newcastle

Property grounds
Family Suite, 2 Bedrooms | Living area | LCD TV
A motel with a covered outdoor seating area, a signboard, and a well-maintained lawn.
A reception desk with a wooden top and white base, a grey sofa, and a hallway with wooden flooring and white walls.
A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
418-422 Maitland Rd, Mayfield West, NSW, 2304
  • Place, University of Newcastle
    ‪4 min drive‬
  • Place, Allowah Street Reserve
    ‪5 min drive‬
  • Place, Newcastle Beach
    ‪13 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪21 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, pillow-top beds, desk, blackout curtains

Family Suite, 2 Bedrooms

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Queen room, Citigate Special

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Queen room, Citigate Special

9.4 out of 10
Exceptional
(50 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two single beds, a desk, and a chair.

Family Room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin room

A hotel room with two beds, a desk, a chair, a television, and a small kitchenette.

Executive Twin room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Citigate Motel Newcastle

This smoke-free motel features laundry facilities, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff assistance and a banquet hall are on-site.
Citigate Motel Newcastle offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Newcastle motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citigate Motel Newcastle. During your stay, you'll be within walking distance of Allowah Street Reserve. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Newcastle International Sports Centre and 7 minutes from University of Newcastle
As a guest of Citigate Motel Newcastle, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Citigate Motel Newcastle also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Newcastle motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hospitality Newcastle
Comfort Inn Hospitality Newcastle
Citigate Newcastle Motel
Citigate Motel
Citigate Newcastle
Citigate Motel Newcastle
Citigate Motel Newcastle Motel
Citigate Motel Newcastle Mayfield West
Citigate Motel Newcastle Motel Mayfield West

Citigate Motel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 845 reviews
Rating 8 - Good. 348 out of 845 reviews
Rating 6 - Okay. 120 out of 845 reviews
Rating 4 - Poor. 40 out of 845 reviews
Rating 2 - Terrible. 15 out of 845 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities in the property were good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Louween

Liked: Cleanliness
Comfortable beds, clean room, good size room, Nice cool air conditioner, spacious shower & bathroom. 👍
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
I was there for work so this place fit for what i needed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Clean and spacious room..
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maseesee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean abd great room service.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Renay

Liked: Cleanliness, staff & service
The room was clean comfortable and a great price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room tidy, great to have a sofa, air con quiet and comfy bed. Enjoyed our stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient budget accommodation for a half way point to Queensland from Victoria. Clean bedding and bathroom. Thank you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, amazing stay i really enjoyed it considering i was there for 4 nights!
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Desmond

Liked: Cleanliness, property conditions & facilities
This place is good for an overnight stay. The AC, linen and bathroom were clean. Parking is quite tight and not many available. If you're sensitive to noise it's not ideal as it's not very soundproof and you can hear people walking along the corridors or opening and closing room doors etc.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, large rooms and great location.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ange

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious, clean and plenty of amenities. Laundry service was cheap to use and easy to access. Great Location to everything you need
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a work visit to the area, the motel was excellent for my purpose, for an overnight stay it was excellent value
Stayed 1 night in Jul 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we had to go so was convenient to stay there
Stayed 1 night in May 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night was awesome for kids and nice facilities
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the place was clean and tidy, at reasonable prices. It was in a good location close to where we needed to be.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay on our way home room was clean and tidy overall pleasant stay 😀
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and comfortable rooms, exceptional value for money in a convenient location. I will definitely stay here again if I am in the area!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ty

Liked: Cleanliness, staff & service, amenities
Older hotel but room was clean and tidy.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHRIJITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, had a comfortable and quite stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay, so spacious, friendly staff, room poifect.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again in the future.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cheap, central location and good parking (some under cover). Road noise wasn't too bad considering loation.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Majella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodated our requirements
Stayed 1 night in Jul 2025