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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Lobby
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, Newcastle Beach
    ‪16 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(65 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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includes taxes & fees
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About this property

Crystalbrook Kingsley

Luxury hotel with a restaurant, steps from Newcastle Civic Theater
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles and concierge services. Change of towels is available on request
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Raised toilet seat (46 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 for adults and from AUD 20 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 590 reviews
Rating 8 - Good. 134 out of 590 reviews
Rating 6 - Okay. 45 out of 590 reviews
Rating 4 - Poor. 17 out of 590 reviews
Rating 2 - Terrible. 9 out of 590 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay. Close to dinner and breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We thought we would try here as we’ve heard it’s the best in Newcastle. We were so wrong! We had to clean the outside of the toilet as there was some brown matter on it! The shower was mouldy and there was a wet dirty shower cleansing puff sponge hanging on the shower head. The floor was dirty in the bathroom. We couldn’t get the TV to work. Very disappointing as this is one of the most expensive places to stay in Newcastle. We will never be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC kept very comfortable and staff very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view from the rooftop, great amenities in the room, comfortable bed, quiet room, and felt well looked after by staff with their consideration for guest needs. One of my favourite hotels to stay at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We booked an Urban King room and were allocated level 5. We didn’t get off to a great start. The instructions we were given was for valet parking park in the 5 min valet zone out the front. I expected to find a valet zone sign. There is none. Check-i was polite but far from welcoming or friendly. We were referred to the in-room tablet for hotel information. This is a disaster. It’s slow and clunky and sometimes freezes. eg. To see the breakfast menu you have to click on the roundhouse restaurant (how do you know that’s where breakfast is?) then click on lunch and dinner then click on breakfast. The same tablet has menus for the bar and restaurant and says the bar opens at 5. It really opens at 5:30 so we spent some fun times in the lifts with several other couples trying to get to the bar without success. The restaurant has a set 3 course menu (according to the tablet) and we couldn’t see any pre-theatre dining option. Over the phone they had taken my dinner reservation for 5:30 but it wasn’t in the system when I checked in and the restaurant doesn’t open until 6 anyway. The room is modern and nice. Aircon and wifi worked well. There was some road noise, corridor noise and city hum so I’m glad I brought earplugs. It’s right next door to the Civic Theatre which is handy for shows (but a pre-theatre menu would make it even handier). We slept well. Breakfast was very good. There’s a selection from the cold buffet and hot items are chosen from an a la carte menu. Nice.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Amenities
Did not have breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The beds were very uncomfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and comfortable room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rochelle

Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kavitha

Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in ..room felt big for a standard size . Excellent location and the staff super friendly and knowledgeable about the local area
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was lovely but rooms need a mirror in the main room so not dependent on only one mirror in the bathroom. We commented on this need from both of our rooms.
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
The staff and hotel itself was really nice. Felt very safe. Parking options were very difficult - over a weekend spent long periods driving around trying to find a park both during the day and at night. Option for valet at $50/night was pretty dear.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, opposite a beautiful park and cultural precinct on one side and overlooking a working harbour (sort walk) with waterfront boardwalk on the other. Staff were friendly and helpful and room was spacious, clean, modern and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Domenica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhanerken

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Sep 2025

8/10 Good

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms for the price per night!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Newcastle Stay

Stayed for a night to attend a dinner in Newcastle. Have stayed a number of times and it is a great hotel.
Stayed 1 night in Sep 2025