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Aparthotel

Quest Newcastle West

4.5 star property

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Photo gallery for Quest Newcastle West

Apartment | In-room safe, desk, blackout curtains, iron/ironing board
A hotel room with two beds, a large painting on the wall, and a window with curtains.
Lobby sitting area
Beach
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Parking available
  • Barbecue grill

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪12 min walk‬
  • Place, Newcastle Civic Theater
    ‪17 min walk‬
  • Place, Newcastle City Hall
    ‪17 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪29 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, blackout curtains, iron/ironing board

Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Executive Apartment

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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Exterior
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4.6 out of 5, Wonderful, 1,000 reviews
The price is CHF 81
includes taxes & fees
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About this property

Quest Newcastle West

This aparthotel features a fitness centre, a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Netflix, a stovetop and a hairdryer are among the other amenities available to guests. Limited housekeeping is available.
Quest Newcastle West offers 77 accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Newcastle West. During your stay, you'll be within walking distance of Newcastle Civic Theater. Features include free WiFi in public areas, plus a gym and a business centre. Built in 2017, this luxury aparthotel has 77 apartments. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, Netflix and a microwave
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Newcastle Civic Theater and a few minutes from Newcastle Showground
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, barbecue grills, and a vending machine are also featured at the luxury Quest Newcastle West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Newcastle aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 77 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 360 reviews
Rating 8 - Good. 92 out of 360 reviews
Rating 6 - Okay. 31 out of 360 reviews
Rating 4 - Poor. 9 out of 360 reviews
Rating 2 - Terrible. 6 out of 360 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Blake

Liked: Cleanliness, check-in, communication, listing accuracy
Really solid experience. The room was spacious, clean, and well-equipped with everything you need, especially for a longer stay. Staff were friendly and helpful, and the location made it easy to get around. Overall, great value and a comfortable stay and can snag free street parking on the weekends.
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay Good staff easy to walk to dining options safe and quiet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are very friendly and helpful. The studio room was perfect for a 2 night stay. A slight smell in the bathroom from the pipes at times, but it is a beautiful old building. I would stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff , clean room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mr G

Liked: Cleanliness, communication
Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, check-in, communication, listing accuracy
Bus stop at door. Newcastle interchange across the road. Perfect!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful friendly staff. Clean room and great amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, very helpful. Room was amazing and location was easy to get to
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location with excellent facilities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities, communication
Parking was easy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great 2-bedroom apartment. Staff couldn't be more helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, communication
The appartments was clean and of great quality. Had the best sleep experience in a while.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication
Staff, hotel and location were all great!!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very large 2 bed apartment with separate office desk area, disabled facilities, easy parking, ultra quiet, close to shops, restaurants and transport
Stayed 1 night in Dec 2025
Verified

8/10 Good

Imelda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, spacious and tidy. Unfortunately poor wifi meant no access to most TV apps. Male staff whom checked us in was very friendly, efficient and professional.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Guenter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good in all ways. Only noticed one shower was a bit dirty after staying in several rooms over several weeks. One room smelt smokey but I was instantly moved to another room with help to move.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa Angelica

Liked: Cleanliness, room comfort, communication
Great stay ... staff very friendly and helpful
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean nice place to stay
Verified

10/10 Excellent

Zhikun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and helpful staff, very good stay.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay the rooms are fresh and comfortable
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay when travelling for business.
Stayed 2 nights in Feb 2023