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Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Place, Castle Keep
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪9 min walk‬
  • Place, St. James' Park
    ‪12 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Water view

Standard Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

7.6 out of 10
Good
(12 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

Water view

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

9.2 out of 10
Wonderful
(45 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Newcastle

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Genting Casino Newcastle. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel Newcastle. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Quay 7 Restaurant – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 989 out of 1762 reviews
Rating 8 - Good. 511 out of 1762 reviews
Rating 6 - Okay. 181 out of 1762 reviews
Rating 4 - Poor. 52 out of 1762 reviews
Rating 2 - Terrible. 29 out of 1762 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heritier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air con wasn’t cold so the room was way too hot at night. Everything else was great. The staff very friendly and helpful
Stayed 2 nights in Aug 2025

8/10 Good

Ikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights

Enjoyable stay for 2 nights. Staff at the desk were very friendly and accommodating throughout.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay ...Enjoyed sitting looking out at the river.
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location, clean and friendly

Great hotel in newcastles quayside. Nice river views. Everything was clean and how you'd expect it with friendly staff willing to help. Rooms are nice and big aswell! PARKING- give your reg at reception and then pay the cheaper rate at the machine also in reception.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Stayed 1 night in Aug 2025

6/10 Okay

Clive

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great Staff but in need of renovation

Firstly let me say the staff are helpful charming and willing. Brilliant performance from everyone met. However, let’s be straight up. This is NOT a 4* hotel or indeed anything like it. It’s outdated, shabby and in need of total renovation. No air conditioning on a night when it stayed in the mid 20s made it nigh on impossible to sleep and the whole place was absolutely roasting. To its credit it’s in a good location but if you are looking for modern chic and in great nick, look elsewhere.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Stayed 3 nights in Aug 2025

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

6/10 Okay

Iain

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Andrejs

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Stayed 2 nights in Aug 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bar service slow & not enough staff breakfast just ok was waiting for hot food to be refilled more than once Beds comfy nice size rooms great towels & shower, fantastic view from room but rooms very rundown & in need of refurbishment Staff friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel and perfect location along the river. Friendly service and always stay here for the location and cleanliness
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Staff & service, room comfort

Mixed review from me, but overall nice stay (2 nig

Reception service excellent, event service mixed, room nice and clean/fresh, evening meal very poor quality (soggy fish and greasy chips)
Stayed 1 night in Aug 2025

4/10 Poor

Dionne

Travelled with partner, Travelled with group
Liked: Cleanliness
Room fine, our bath and sink wouldn’t drain. Told receptionist and couldn’t move us, said they’d send someone over. Nothing fixed, told again on check out. Not acceptable for price per night
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was nice and comfortable tho the hairdryer is annoying I took my own last two previous stays Food is fantastic and love the 20% discount between 4 and 6pm But they waiting time is not good 1st day fab but 2nd day waited 40mins,
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for what we needed it for. Close to the quayside and the city centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Great place to stay

The check in took less than 2 minutes which was perfect. One issue. Please do not keep messaging me before arrival requesting CC details as only someone stupid would transmit them via email Great staff good value and close to the city
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Stayed 2 nights in Aug 2025