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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Restaurant
Interior
Exterior
Fitness facility
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a small table, a chair, a phone, and a picture on the wall.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A hotel room with two beds, a small table, a chair, a phone, and a picture on the wall.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Sunderland – City Centre by IHG

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sunderland – City Centre by IHG. During your stay, you're just a quick walk from Sunderland Empire. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Sunderland Empire and 6 minutes on foot from University of Sunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The business-friendly Holiday Inn Sunderland – City Centre by IHG also features a fitness centre, a front desk safe, and a lift.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 444 reviews
Rating 8 - Good. 83 out of 444 reviews
Rating 6 - Okay. 26 out of 444 reviews
Rating 4 - Poor. 5 out of 444 reviews
Rating 2 - Terrible. 11 out of 444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The information says “sound proof rooms” however there is music from the nearby bars until around 11pm, unless there is an event on and it can be 1.30am… which it was while we were there.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Always a great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The staff were lovely and friendly and the room was ideal for a short stay. Very clean with plenty space and a fab shower.
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern spacious hotel. Friendly staff on arrival
Stayed 1 night in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good location for the theatre and close to the train station
Stayed 1 night in Jan 2026

10/10 Excellent

Glyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room , lovely staff , great location , only downside was the coffee in the room , terrible 😀
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean & Good location. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Staff members were all fantastic. Exceptional customer service was provided.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, very friendly staff. Special mention to Shunom on the front desk, friendly, helpful and always smiling, and not forgetting the Housekeeping Ladies.
Stayed 7 nights in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy rooms, cleaned daily. Breakfast was a buffet style and decent quality
Stayed 4 nights in Jan 2026

8/10 Good

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good sized, clean rooms.
Stayed 1 night in Dec 2025

8/10 Good

Jane

Stayed 1 night in Sep 2025

10/10 Excellent

Qiwen

Stayed 1 night in Jan 2026

8/10 Good

Ken

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, and a lovely breakfast. Would happily stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything fine,all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless and tidy
Stayed 1 night in Dec 2025

4/10 Poor

Basant

Disliked: Amenities
No drinking water! We arrived on Christmas Day… all shops closed No water provided in room! And when I asked for water staff refused… only on purchase! Charged us 6 quid for 660ml water! That’s a joke! Extremely inconvenient and inefficient
Charged us 6£ for those 330ml bottles of water ! All shops were closed! So we had no choice…. When I asked why no water in the room! Only premium rooms have water! Kidding me?
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025