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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Bar (on property)
Daily buffet breakfast (GBP 16 per person)
Lobby
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪6 min walk‬
  • Place, Quayside
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View | Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

8.8 out of 10
Excellent
(8 reviews)
  • River view
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

Riverside hotel with a restaurant, 7-minute walk to Quayside
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Quayside and a 4-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was ok The breakfast is bland, coffee tasteless and not worth paying for There was insufficient parking space, I had to park in the quayside multi-storey to ensure my car was somewhere safe.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Stayed 1 night in Nov 2025

10/10 Excellent

erkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable beds
Stayed 1 night in Oct 2025

2/10 Terrible

Ellisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was really in need of refurbishment, it was dated and didn’t feel clean at all. I was extremely uncomfortable and unable to sleep my whole stay due to this. As a result I ended up leaving the hotel a night early, even though I had paid for 3 nights just so I could go home and sleep.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , stayed for event at Glasshouse Able to park easily , check in was fine ( as was check out ) Executive room with view along the river was lovely and comfy Staff really helpful , especially Ann on reception
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy with friendly warm staff, food was also lovely. I shall be visiting again.
Stayed 2 nights in Oct 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful staff. The triple room is great for us and quite unusual. Decent breakfast too, and very handy location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of Glasshouse. Just across millenium bridge from Newcastle Quayside. Great views of the Tyne Bridges. Staff helpful. 24hr reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming and helpful. Room very clean .
Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Room was dirty. Marks all over the floor and bed base. Marks on duvet too. Bathroom sink had a massive crack in it which was fixed by what I can only assume by someone who had never seen a sink before and did not know what a fixed sink should look like. Whilst I am not disabled, I was given the disabled adapted room and I feel very sorry for someone who has a disability and has to stay in it.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet good
Stayed 5 nights in Oct 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room great location good breakfast selection
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas, Seaham

Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Disliked: Cleanliness
The room was quite tired looking. All felt like it would benefit from a thorough cleaning with several things dirty and run down looking(chips in walls etc). The beds themselves were fine, and the sheets were clean. The temperature of the room was good and it was quiet even on the roadside.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but it was convenient, clean & quiet. I haven’t rated breakfast as I didn’t have it, or “eco-friendliness” as I’ve no idea what that relates to! Would recommend and would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Archie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bathrooms need renovating but rest is brilliant highly recommend
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

katrina

Stayed 2 nights in Oct 2025

2/10 Terrible

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room temperature was very comfortable and the room was spotless.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for exploring Newcastle City Centre. Next to The Glasshouse & Baltic Centre so a good place to stay for those attractions. Very limited car parking but additional parking is available near Gateshead college.
Stayed 2 nights in Oct 2025

8/10 Good

stuart

Stayed 1 night in Oct 2025