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Comfort Inn Newport News - Hampton I-64

2.5 star property
VIP Access

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Free daily full breakfast
Lobby
Free toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min walk‬
  • Christopher Newport University
    ‪8 min drive‬
  • Fort Eustis
    ‪11 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Newport News Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,011 reviews
The price is CHF 78
includes taxes & fees
2 Sept - 3 Sept
Best Western Plus Newport News Inn & Suites

About this property

Comfort Inn Newport News - Hampton I-64

Colonial hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn Newport News - Hampton I-64. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by car from Christopher Newport University and 10 minutes from Fort Eustis
  • Dogs welcome for a fee
Comfort Inn Newport News - Hampton I-64 offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Newport News - Hampton I-64. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Newport News hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 18 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1012 reviews
Rating 8 - Good. 276 out of 1012 reviews
Rating 6 - Okay. 108 out of 1012 reviews
Rating 4 - Poor. 62 out of 1012 reviews
Rating 2 - Terrible. 44 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Melinda

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The property was fine. We had some issues with housekeeping and the cleanliness of our room. Front desk staff was very helpful, once we were able to get their attention. Breakfast was… not great.
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Stayed 1 night in May 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in May 2025

2/10 Terrible

Saray

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE — Left Us Stranded at 2 AM on Memorial Day Weekend If I could give zero stars, I would. We had a confirmed reservation for Memorial Day weekend—one of the busiest travel weekends of the year. We booked in advance, planned around it, and even called to double-check. Everything seemed fine… until we were literally minutes away from the hotel at 2 AM, when I called to let them know we were close and they informed us: “We don’t have your room. We are fully booked.” No apology. No explanation. No offer to help us find another place to stay. We were just abandoned, exhausted, and left scrambling to find a room in a completely booked-up area in the middle of the night. This wasn’t a mistake—it was a total failure in basic hospitality and a complete lack of professionalism. You don’t sell out people’s rooms and leave them stranded without recourse. Ever. Do yourself a favor: avoid this hotel at all costs. If they can leave us out in the cold on a holiday weekend, they’ll do it to you too.
Stayed 2 nights in May 2025

2/10 Terrible

Denae Cameron

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property would have to be the most horrible hotel I have tried to stay in , the hotel staff is sooooo unprofessional and rude , I was waiting for a room and they were outside smoking ! I would never recommend this hotel to anyone
Stayed 4 nights in May 2025

8/10 Good

Roy, Glen Allen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One major problem. The tv is very complicated. It comes on for you to select one of four midsts with now infor as to which one. Each time we left and came back we spent 20 minutes trying to get regular TV.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

4/10 Poor

Susan, Center Line

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. :)
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient parking very clean Food options across the parking lot This is not a luxury hotel but it's great for business convenient to the interstate
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jamelah, New City

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping would not make the beds
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in May 2025

8/10 Good

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Janatus

Stayed 2 nights in May 2025

8/10 Good

Sylvester

Business traveller
Liked: Staff & service
Older propert but decently maintained. It’s not a Hilton but livable.
Stayed 3 nights in May 2025

8/10 Good

Deyanna

Stayed 2 nights in May 2025

10/10 Excellent

Dayton

Stayed 1 night in Apr 2025

10/10 Excellent

Jaquan

Stayed 2 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the eggs at breakfast. Way too much salt. I don’t salt my food and could not eat them.
Stayed 1 night in Apr 2025

8/10 Good

Joann

Liked: Cleanliness, staff & service, room comfort

It was okay

Bathroom had soft spots on the wall- bubbles - Dated rooms with newer paint
Stayed 3 nights in Apr 2025

8/10 Good

Maya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very personable and accommodating. They make you feel like family. I’d reserved an ADA room and was informed during check-in (was super late coming) that the hotel was full. I did receive a room that was reasonable, but not what I’d reserved. My husband, who uses crutches, had some difficulty navigating the room. It appeared to be in some sort of construction. The door to the room had white paint marks on it. The light in the shower was coming down. The rug area where the baseboards meet was coming away from the wall. All of this considering, I would return provided I had a more comfortable room.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025