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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Lobby
Lobby
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
12570 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪2 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Place, Fort Eustis
    ‪10 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(89 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, hair dryer, slippers, towels

Room, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Beach hotel with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites Airport. During your stay, you'll be within walking distance of Mary Immaculate Hospital. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Fort Eustis and 9 minutes from Christopher Newport University
Comfort Suites Airport offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Reviews

Comfort Suites Airport Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

8/10 Good

Jeremiah

Stayed 3 nights in Jun 2025

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the area had lots of walkable locations with a mall and movie theater less than 15 minutes of driving away! Wonderful place!
Stayed 6 nights in Jun 2025

8/10 Good

Joycelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Fredrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean, quiet, not so comfortable

Everything was perfect for the price, except the mattress in the bed was pretty awful. The middle was concave causing one to roll into the middle. Sounds funny, but not when you are coping with it all night, it is unpleasant. Most importantly, it was sparkling clean and quiet. I value that a great deal.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel option for us while attending a track event. It was convenient with lots of shopping and dining options. The room was clean and staff were friendly. Only improvement would be the breakfast options. I would love to see some more fruit, a scrambled egg option, and some already cooked oatmeal with toppings. Otherwise, we loved our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katharine

Stayed 1 night in Jun 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold Unhappy Breakfast

We checked in pretty late and the receptionist was great, welcomed us and even helped us get into our room as i somehow forgot how to use the key lol. We had breakfast every morning, but i have to say the lady working the breakfast area has to be the rudest unwelcomed morning person to greet and help guests first thing in the morning. If you're not a morning person then you shouldn't be in a position that requires you to be up and help patrons in the "morning". One morning my wife and got our breakfast while there wasn't anyone there yet...i used the waffle irons to heat and toast the French toast vs the toaster, not a big deal, and since no one was there for 2 minutes i used both to quickly to the job, but only to be scolded like one of her kids telling me that's not what they're used for and I need to use the toaster and I'm taking up the irons for other people to use.... mind you we were the only ones there getting breakfast??!!! She caught me off guard by that and i replied, well it's a good thing no one else is here and I kinda like them this way. We also witnessed while we were sitting down finishing our breakfast on another morning, several patrons had all filled the breakfast area getting their items, but instead of allowing the customers to grab their own milk etc she decided it was the best time to restock an already full refrigerator of those items at the same time, giving those customers the rude look as if they're in her way. No professionalism!
Stayed 4 nights in Jun 2025

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was here for work, but this was a great and convenient property. The people were very nice easy to get where I need to go. Lots of restaurant options around.
Stayed 3 nights in Jun 2025

6/10 Okay

Katrina

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Whansley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

We love ComfortSuites

I always have a great time at comfort suites. We’re local and my kids and I went for a “staycation”. Baseboards need a little TLC. Otherwise it was nice ! Nice selection for breakfast as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gwen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this particular hotel before and welcomed this trip just as kind as i was in the past. Ms. Amy is the best front desk woman I have EVER met! She greets everyone with the biggest smile and speaks to you when you walk out and when you come back in. Such a refreshing human being that I personally appreciate tremendously.
Stayed 3 nights in Jun 2025

8/10 Good

Michelle

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

MARVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Darlene

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Was suppose to be non smoking. Smoke heavy in room-asked to change room was moved to room right above still smokey- not okay when we when we needed handicap accessible and no other room available. Was told to open window and use air freshener. Room was very musty then and humid. We were stuffed up, slept poorly. Shouldn’t have to pay for room that wasn’t appropriate. Where are the nonsmoking rules. Very disappointed. Would like to talk with management.
Stayed 1 night in Jun 2025

8/10 Good

Jose

Stayed 5 nights in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Hunter

Stayed 1 night in Mar 2025

10/10 Excellent

Rhiana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean and staff was friendly. Easy check in process.
Stayed 1 night in Jun 2025

10/10 Excellent

Salma Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The nice and beautiful lady that checked us in was so kind. We love her! We did not catch her name, but she’s a Dallas Cowboys fan. Such a nice stay, thank y’all for y’all’s hospitality!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the stay, from the front desk and breakfast area staff, to the cleanliness of the room was awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

latoya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, in a great location, had great amenities/shopping and the staff was very professional!
Stayed 2 nights in May 2025