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Spark by Hilton Lockport

3.0 star property

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Photo gallery for Spark by Hilton Lockport

Free daily continental breakfast
Standard Room, 2 Queen Beds | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Lobby
Pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
515 S Transit Street, Lockport, NY, 14094
  • Place, Four Seasons Players
    ‪1 min drive‬
  • Place, Erie Canal Discovery Center
    ‪2 min drive‬
  • Place, Lockport Caves
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Spark by Hilton Lockport

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a microwave in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Spark by Hilton Lockport offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. 34-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Spark by Hilton Lockport. During your stay, you'll be within walking distance of Kenan Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Lockport Caves and a few minutes from Erie Canal Discovery Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at Spark by Hilton Lockport. Free self parking is available. A complete renovation of Spark by Hilton Lockport was completed in June 2025.

This 3-star Lockport hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay), plus a deposit of USD 125.00 per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per week
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Spark by Hilton Lockport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 15 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 5 out of 60 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruthie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE WERE IN TOWN FOR A FUNERAL AND IT WAS A NICE CLEAN REASONABLE PLACE TO STAY. I WOULD STAY AND RECOMMEND
Stayed 2 nights in Oct 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I checked in around 1 a.m. and was told they had run out of room keys, so staff had to physically let me into my room each time I returned — completely unacceptable. After a long trip, I discovered there was no hot water even after running it for 20 minutes. The next morning, I informed a housekeeper who simply said, “Sorry, I just work here. You’ll have to go to the front desk.” When I did, the front desk clerk said she’d have to move me to another room. I packed everything, only to find the new room didn’t exist on the main floor plan. When I returned to ask again, she casually mentioned that it was in a separate wing of the hotel — something she failed to tell me in the first place. To top it off, I was double-charged — once by Hotels.com and again by the hotel at check-in (plus a security deposit). When I brought this to the manager’s attention, she said there was “nothing she could do” because she didn’t see the charge in her computer. Even after I showed her my credit card statement, she still insisted I call Hotels.com instead of taking any responsibility. After staying in hundreds of hotels, I can honestly say this was the most disorganized, dismissive, and frustrating experience I’ve ever had. Save yourself the trouble — stay elsewhere.
Stayed 1 night in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Opening door was noisy and could hear next door room
Stayed 2 nights in Nov 2025

6/10 Okay

kelly

Travelled with partner
There was no hot water for showers, pillows were flat , and coberbs
Stayed 1 night in Nov 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities
There was no hot water in the bathroom sink, the heater was very loud, it was very noisy, and when asking the front desk attendant for more towels/washcloths she said she did not have any at the time. Since they did not do housekeeping in our room we only had enough towels and washcloths for one night. It was very horrible, will not go back. Reported no hot water too and nothing was done about it.
Stayed 2 nights in Oct 2025

6/10 Okay

Crystal, Fort Denaud

Travelled with family, Business traveller
Liked: Staff & service, amenities
The beds and bathroom were clean. The room floor had not been swept well as there were chips and other things on it. Beds were comfortable and clean. Staff was SUPER friendly and nice. Breakfast wasn’t worth it to us to attend as it had very little. There was a weird smell but it wasn’t mold or anything, I think it was due to the construction going on in the right side of the the building (although we never heard any disruptions.) Would still stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Evin

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little on the breakfast bar.
Stayed 1 night in Oct 2025

8/10 Good

Laurette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was great. Very helpful and nice. Room was clean and the beds comfortable. I was thrilled to see beds that weren’t real high. Many places have the darn high beds and no steps to climb into them. I really liked the comfortable bed that I could sit down on. The only reason I didn’t give a 5 star is the drain in the bathroom had some gross gunk in it. Otherwise everything else was clean. I also appreciate the noon checkout. Overall a very pleasant stay.
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
The hotel was clean and quiet, I had no problems.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joan

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Stayed 1 night in Oct 2025

8/10 Good

Jason

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

We booked handicap room. Did not get that. Had the tiny sink we have ever seen in a Hilton .
Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities

Decent budget Hotel

Better than most Budget hotels, clean staff is friendly. The negatives are $150 security deposit my room was in the back hard to get hot water
Stayed 2 nights in Oct 2025

4/10 Poor

Matt

Stayed 2 nights in Oct 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Cool little hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Catrina

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN ROOM, AND FRIENDLY STAFF
Stayed 1 night in Oct 2025

8/10 Good

Tammy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfortable room. Very friendly staff. Very affordable
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of parking. The only thing I didn't like was my door dialwaysYch
Stayed 1 night in Oct 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Taylor

Stayed 3 nights in Oct 2025

10/10 Excellent

Elbert

Stayed 1 night in Oct 2025