Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Property preview
Aerial view
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪3 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Cave of the Winds
    ‪15 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(164 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 693 out of 1510 reviews
Rating 8 - Good. 403 out of 1510 reviews
Rating 6 - Okay. 238 out of 1510 reviews
Rating 4 - Poor. 88 out of 1510 reviews
Rating 2 - Terrible. 88 out of 1510 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Radharani

Travelled with family
Liked: Amenities
Lobby is hot and not clean .. also the out side surrounding not clean. Room curtains are some what see thru and cannot be fully closed in night ..
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
It was everything we needed for a short trip to Niagra Falls State Park. Easy walking from hotel to park. Room and beds were perfectly comfortable. A/C in the room worked fabulously when needing a break from the mid summer heat.
Stayed 2 nights in Jun 2025

6/10 Okay

SWARUP

Stayed 2 nights in Jun 2025

8/10 Good

Saad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very close to the falls
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Liked: Staff & service
You can’t beat this location.
Stayed 1 night in Jun 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service
The best location in Niagara Falls, an easy walk to all of the action. The rooms, although advertised as modern were in need of renovation. we were on the ground floor and Han no curtain other than a sheer and people could see in the room when we had the lights on. It was the only hotel that we stayed at in USA that didn't have a safe in the room. The breakfast and the all day coffee were wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to visit the falls.
Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

chad

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
They six floor with six ice machine jut one of them work, faucet in bathroom make noise when is in use, broken handle of toilet flush
Stayed 2 nights in Jun 2025

6/10 Okay

RANALYN

Travelled with group
Convenient if you go see the falls. Nice area.
Stayed 1 night in Jun 2025

10/10 Excellent

HSIUSUN, CINCINNATI

Liked: Cleanliness, amenities, property conditions & facilities
close to falls, right in the park, best location
Stayed 3 nights in Jun 2025

8/10 Good

Dinu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Next to Niagara Falls pointe park, almost stone throw away distance, they offer free parking for guests, rooms were clean, pre-book rooms as almost full on weekdays as well, there are lot of food options around hotel is slightly old but maintained
Stayed 1 night in Jun 2025

8/10 Good

Richelene Mae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is a very great spot if you want to explore the state park. It is near every thing. When I say everything the park, food, store, the casino, old falls street. They also have vending machine and ice machine inside the hotel. They offer free breakfast. Its always jam packed and a lot of timea its hard to find a table during breakfast. Our room has a leaking faucet. We called it in but nothing was done. Other than that the room was spacious, clean, has a mini fridge and free wifi. $10 a day is not included in the reservation.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable and in walking distance of Niagara Falls.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Sunil, Plainview

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff at check-in were unprofessional. Also, there was no tea, coffee, or even water in the lobby. On aaking for water, we got nothing!
Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura, Butler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My group arrived on bicycles before check-in time and the front desk attendant was so nice to allow us to stow our bikes in the back room so we could get some lunch.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved our stay

We were there celebrating our 38th anniversary. The staff was very polite. In advance, I requested a room facing the park and they were kind enough to put us on the 6th floor facing the park and we spent every night watching the fireworks show. Thank you for that. I told my friends and family about Comfort Inn The Pointe
Stayed 3 nights in Jun 2025

10/10 Excellent

Ethelbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rajendra

Travelled with family
Okay place to stay
Stayed 1 night in Jun 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and courteous. The rooms were clean and bed was comfortable. Bathroom towels and products were adequate. We did try the breakfast, and there were a lot of foods to choose to your liking, which were the temperatures you would expect for cold/hot items. The staff was often tidying the area and keeping things pleasant although it was fairly busy this weekend with families arriving and departing. The location of this hotel was perfect for exploring the area by foot, and aside from hot showers and a comfortable bed, the location was probably the BEST part of our stay.
Stayed 2 nights in Jun 2025