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Harbour House

4.0 star property

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Photo gallery for Harbour House

Exterior
Restaurant
Exterior detail
Terrace/patio
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Simcoe Park
    ‪5 min walk‬
  • Place, Shaw Festival Theatre
    ‪10 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(227 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

9.4 out of 10
Exceptional
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Shaw Club Hotel
Old Town Historic District
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is CHF 137
includes taxes & fees
10 May - 11 May
The Shaw Club Hotel

About this property

Harbour House

This smoke-free hotel features a business centre, a meeting room and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a fireplace at reception. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Digital televisions are provided. Bathrooms include designer toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Shaw Festival Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Simcoe Park and Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless, large and roomy. The fireplace was a lovely amenity. Wine and cheese reception was very nice and the breakfast is wonderful! It’s our favorite place in Niagara on the Lake.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mitul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very well kept, the property is located close to main street making it easily walkable or drivable. There is covered parking with an easy entrance right to the elevators from parking. Breakfast daily was GREAT! The service was amazing, friendly, and there was always an abundance of food. Would highly recommend this hotel if you're looking for a quieter location that's very close to town or a bed & breakfast like feel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Superb. We stayed over Christmas and is was so cute and cozy, great location, and our room was very comfortable. It is also truly dog friendly!! Provided were dog bowls and even a dog bed in the room as well as treats.
Stayed 2 nights in Dec 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were so kind, and it is a nice hotel. I’ve stayed in cleaner hotel rooms but I have very high cleaning standards. For example, the tub had scum in it, and there were drink spill marks on the head board. Room was a little dated, but from what I understand, not all of them are. Price point for what you get is on par!
Stayed 2 nights in Jan 2026

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, amenities
Rooms were clean. Staff were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Hossein

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room, lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above. Brenda serves Breakfast. A wealth of information! Very personable lady. Made our stay even better. We have stayed before and will stay again. A very easy walk to the main street of Niagara on the Lake. We just really enjoy the calm peace of this little inn and the little town it sits in.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room......great location.....all amenities u need for a comfortable stay
Stayed 1 night in Dec 2025

10/10 Excellent

Julia, Guelpg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved my stay here. Very nice room, plenty of space, nice decorations and outstanding customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Aleksander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Clean , great breakfast , and shuttle to restaurants and the main NOTL area. Great service and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nicely appointed rooms and an exce,,ent breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful reception! Room is lovely and parking good too
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was clean and well appointed
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen, Kitchener

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and quality facility continues to bring us back.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was wonderful, clean, warm and very comfortable! The entire staff was outstanding!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Our room was beautiful. The bed was comfortable and the bathroom was clean. The reception area was cozy and decorated so nicely. The breakfast was a delight. I highly recommend this wonderful hotel and i would definitely book another stay there in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Jean Francois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and staff. Definitely recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a unique property.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025