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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Interior entrance
Exterior
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and Access to hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Niagara Falls State Park. Free breakfast, free WiFi in public areas and 2 restaurants are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar – On-site bar. Guests can enjoy drinks at the bar.
Papa John's – This restaurant specialises in American cuisine. Open daily.
Old Falls St. Burgers – On-site bistro. Open daily.
We Proudly Brew – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 436 out of 1621 reviews
Rating 8 - Good. 366 out of 1621 reviews
Rating 6 - Okay. 345 out of 1621 reviews
Rating 4 - Poor. 237 out of 1621 reviews
Rating 2 - Terrible. 237 out of 1621 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Vicky

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool area was gross, breakfast both days was cold, area was dirty
Stayed 2 nights in Oct 2025

6/10 Okay

Janeiry

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially the gentleman in the breakfast area. The front desk staff were helpful and gave clear directions to the places and events we were interested in. I would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina, CANAL FULTON

Travelled with family
Liked: Cleanliness, staff & service
We had a very nice time. This is the perfect location for the American Falls. Everything is in walking distance. The staff was nice and accommodating. Gabriel went out of his way to check us in. The facility itself needs a facelift, but the price was right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seong hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good room and large enough, good price. Perfect condition
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Room comfort
Honestly, for the price, it could have been a lot better. The sink handle was falling off. The shower felt like it was gonna fall through when you stepped in the tub. The water pressure was horrible. And they could’ve offered a better breakfast for $200 a night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Pratik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, room comfort

Good value stay near the falls

Everything was clean enough - breakfast was basic- staff very helpful - can walk to the falls - parking very scarce
Stayed 2 nights in Oct 2025

8/10 Good

Ernest

Liked: Staff & service, property conditions & facilities
Very easy walking proximity to the falls, rainbow bridge, the casino, & lots of food. The rooms are musty. Bathrooms are small. Nice little indoor pool and hot tub plus a workout room. The bar downstairs is cool, but I don't recommend the food. Tip your bartenders!
Stayed 2 nights in Oct 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall , I liked my stay at this Quality Inn. The room was spacious, fairly comfortable bed, clean . Room was quiet. Staff was pleasant. I want give a special compliment to Gabriel! Every single time I saw him, he was busy working, helping guests and keeping busy! He really made an impression on me! Very nice and helpful! It was obvious he loves his job! The location is great to the US Falls and park. The main downside is their parking. They have 1 small lot that is close, but always full, another one is somewhat close but small also, so if those are full, you have to use a public parking garage, down the street~ not good for a solo, older woman traveler. Breakfast was 'ok' during the week, cereal, waffles, toast..but MUCH better on weekend~scrambled eggs, sausage, pancakes , fruit etc. They worked hard to keep it clean and stocked. Lots of places nearby to get something to eat or look at shops. Nice little sitting area outside, across from The Culinary Institute of Niagara Falls. All in all, I was happy with my stay. The main downside is the parking.
Me and hardworking Gabriel! He was very pleasant and helpful.
One of many little restaurants nearby. I walked to in evening, good food!
Weekend breakfast! Very good!
Stayed 4 nights in Sep 2025

4/10 Poor

Kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed with the service.
Stayed 2 nights in Oct 2025

6/10 Okay

Rajiv

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
l Great ocation but very dated interior. Certainy not worth the daiy cost.lllllllllllllll
Stayed 1 night in Sep 2025

8/10 Good

Jubal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel had an older feeling yet the staff were really pleasant and helpful. The breakfast was standard yet plentiful. The location to the falls, the bridge to the Canadian side and surrounding attractions/restaurants was great! The only downside: the pool and hot tub were over-chlorinated.
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Stayed 1 night in Oct 2025

6/10 Okay

Delilah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our stay was okay and was fine for our quick one night stay. Our room looked great at first however after we pulled our blanket’s back to get in bed we found several long dark black hairs on one of the beds. Our bathtub was kinda nasty looking so much so we all decided to just wait to shower at home and the toilet paper holder was so close to the toilet even my thin little daughter felt like she was going to sit on it. Unfortunately we did not get a chance to use the hot tub due to it being full all day and then closing at 10pm. Closing at 10pm is fine but you then have to choose between watching the fireworks at the falls or relaxing in the hot tub. The breakfast was great, many choices and was pretty tasty. The location of the hotel was great, loved that it was within walking distance to everywhere we wanted to go. This is a really good thing because the parking situation is TERRIBLE and despite charging an arm and a leg for the not so special room they still charged you $20 per night to park. The worst part is you have to lug your items down the street , the parking garage does not have an elevator.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The breakfast is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2025

2/10 Terrible

steve

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No AC in room, no manager ever available to discuss, overflowed unsafe parking many cars in fire lanes all nite Not clean, not cheap, more like a $100 a nite hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Augusto

Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

8/10 Good

Sandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the Falls
Stayed 1 night in Sep 2025

10/10 Excellent

Thiany, Wilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and close to the niagara falls
Stayed 1 night in Sep 2025

8/10 Good

Saun

Liked: Cleanliness, staff & service, room comfort
It was a sufficient hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Close walking distance to everything. Decent breakfast in the morning. Front desk staff was excellent. Coffee and lemon water out all day and night was a plus.
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
We had an accessible room. The door into the room was extremely difficult to open. The floor was very sticky. The handicapped parking was not used properly. Cars were allowed to park in unauthorized spaces making it difficult to get into cars parked properly. It was convenient to the state park and the falls.
Stayed 2 nights in Sep 2025