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Staybridge Suites Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

Indoor pool, open 7 AM to 11 PM, pool loungers
Lobby sitting area
Terrace/patio
Free daily buffet breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪15 min walk‬
  • Place, Outlet Collection at Niagara
    ‪16 min walk‬
  • Place, Royal Niagara Golf Club
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(29 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(73 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

9.8 out of 10
Exceptional
(12 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is CHF 78
includes taxes & fees
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About this property

Staybridge Suites Niagara-On-The-Lake by IHG

Hotel with free breakfast, near Niagara College Niagara-on-the-Lake Campus
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, concierge services and dry cleaning.
Staybridge Suites Niagara-On-The-Lake by IHG offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Niagara-On-The-Lake by IHG. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 3-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 26 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Олександр

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend staying here! The cleanliness and staff effort was above and beyond. The facility itself was very impressive with a private patio area outback with 2 bbq's and lounging area. It was superb! The complimentary breakfast was incredible with loads of choices (hot and cold) and freshly made! Definitely deserving of a 5-star review. We are planning to go back in a few months!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, very clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to the wineries and an easy trip to Niagara Falls
Stayed 5 nights in Sep 2025

10/10 Excellent

Victor

Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Was like staying in an apartment with a full kitchen. Incredibly clean and staff were both professional and kind. Breakfast, which was great, was an added bonus. Outside amenities include barbq’s and firepits. Will definitely stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria, Clermont

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, gigantic rooms! Good breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Dwain, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast facillity
Stayed 3 nights in Sep 2025

10/10 Excellent

Ritchel

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience there!
Stayed 3 nights in Sep 2025

6/10 Okay

Nancy

Liked: Cleanliness, amenities
Location thought it was closer to the old town
Stayed 2 nights in Sep 2025

10/10 Excellent

Alyssa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, quiet location, though close to great shopping and dining locations.
Stayed 1 night in Sep 2025

8/10 Good

Barry

Stayed 2 nights in Sep 2025

6/10 Okay

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Management staff were rude to us - Accused us of stealing breakfast from the Staybridge hotel when we were fully entitled to the breakfast. The manager assumed that we were staying at the Holiday Inn (which apparently does not include breakfast) while I was talking to a lady at the front desk. Well, guess what? There was no agent at the Staybridge front desk so I had no option! The hotels are connected inside so it's very strange. I had to argue with them for 10 minutes to get an apology. Paying customers deserve much much better than this clown service. My advice is to avoid this hotel for your own mental sanity.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a few years ago, and returned this year, pretty much the same, rooms were reasonably clean, bed was a little uncomfortable, but our overall stay was satisfactory
Stayed 5 nights in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

We stayed here because its dog friendly and was close to the outlet mall. The room was nice, and comfortable. Great location and lots of areas for dog to relieve himself. The breakfast wasnt great but it was nice to have.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Carole, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Sep 2025

10/10 Excellent

Raisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed both with the room and the amenities. Staff was very friendly and professional - would definitely come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Sep 2025

8/10 Good

Michelle, St. Johns

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025