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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Indoor pool
Exterior
Lobby
Daily full breakfast for a fee
Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Outlet Collection at Niagara
    ‪2 min walk‬
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪2 min walk‬
  • Place, Royal Niagara Golf Club
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(237 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(94 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(119 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Deluxe Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

White Oaks Resort & Spa

Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs or body treatments at The Spa at White Oaks
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 3 indoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by car from Clifton Hill and 10 minutes from Fallsview Casino
  • Shopping centre and local-area shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the luxury White Oaks Resort & Spa. Parking is available for a fee.

This 5-star Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Valet parking on site (CAD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day (in/out privileges)
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1893 out of 2351 reviews
Rating 8 - Good. 323 out of 2351 reviews
Rating 6 - Okay. 93 out of 2351 reviews
Rating 4 - Poor. 20 out of 2351 reviews
Rating 2 - Terrible. 22 out of 2351 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, room had everything we needed. All staff was so helpful and friendly! Really made the stay. Shoutout to Albert, who went above and beyond ☺️
Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcoming hotel, staff were so helpful and pleasant! Rooms were very nice! Play Bar & Grill was very good! Highly recommend this hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Great amenities and proximity to shopping .
Stayed 2 nights in Dec 2025

6/10 Okay

Dennis and Daniella

Liked: Cleanliness, staff & service, amenities
Room was ok. Drains were clogged. HVAC unit made a lot of noise
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Beautiful place and staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Anna from Play restaurant had some of the best service and personality.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
They do a wonderful job decorating for the holidays!
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
White Oaks is always a nice stay. The staff were friendly and helpful. The facility was beautifully decorated for Christmas. The pool and spa are lovely. Had a wonderful getaway.
Stayed 2 nights in Dec 2025

10/10 Excellent

Manuel

Stayed 2 nights in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay at White Oaks. The staff are excellent, very knowledgeable and courteous. The room was clean and spacious. The resort is decorated so beautifully for the holiday season. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

sanjeev

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Maxs

Liked: Cleanliness, amenities, property conditions & facilities
Smelled amazing the moment you walk in. Virtual assistance was handy. Clean facility. Prime location
Stayed 2 nights in Nov 2025

10/10 Excellent

Libby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities and our room were immaculate and the mattress was very comfortable! The concierge team were excellent - always available to offer a shuttle ride, suggestions, or a helping hand. There were thoughtful words and actions from various staff members, throughout our stay. The food in both Liv and Play restaurants was very good. The workout rooms are large and very well equipped. We also enjoyed indoor tennis and the spa. It really is a full service resort.
Stayed 2 nights in Nov 2025

8/10 Good

Denise

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the minute we got there. Room was spacious, pool and hot tub were excellent. Overall, a great time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lucas Frank

Stayed 3 nights in Nov 2025

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional client service, spacious room with great bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tiffany, New Hamburg

Travelled with partner
The rooms are decently clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! You get exactly what you pay for and MORE at this beautiful resort. Greeted by smiles and warm welcomes the moment we walked in, the lobby was stunning and so festive. They had someone playing a grand piano while the fire was crackling - picture perfect! We loved the hustle and bustle of this property, full of happy vacationers and corporate parties. So many dining options and all of the decorations everywhere! They had love music in the bar both evenings and the acts were really great. The cocktails were DELICIOUS! ALL of the food we enjoyed here was. We had late night bites in the bar, and breakfast in LIV as well as in our hotel room. Very enjoyable!!! Our guest room was so cozy and nice - we enjoyed the Nespresso. So many little touches everywhere that added to our stay. Loved all the real flowers everywhere. One other plus was that we could stream movies from our phone to the TV as alot of places do not allow that and force you to buy their movie rentals. My only complain which is very small, is that the rooms were dry but it's winter and the heat is on through out the resort - we will just bring a humidifier next time haha Thank you for a perfect, 5 star stay!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandrya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful as always. All of our needs were met and staff went over and above. We all be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Erna

Stayed 2 nights in Nov 2025