See all properties

WE Hotel Toya

3.0 star property

Choose dates to view prices

Photo gallery for WE Hotel Toya

Public bath
2 bars/lounges
Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe
Restaurant
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
  • Place, Lake Toya
    ‪17 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪4 min drive‬
  • Place, Toyako Hot Spring
    ‪14 min drive‬

Room options

View all photos for King Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room With Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room With Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room, Lake View

Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room, Lake View

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds, Lake View

Triple Room, 3 Single Beds, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room, 3 Single Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Villa

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for Standard Villa

Standard Villa | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Villa

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Villa

Living area | 29-inch LCD TV with digital channels, TV

Deluxe Villa

  • Sleeps 6
  • Free Wi-Fi

Similar properties

View from property
The Lake View Toya Nonokaze Resort
Toyako
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 665 reviews
The price is CHF 293
4 Jun - 5 Jun
The Lake View Toya Nonokaze Resort

About this property

WE Hotel Toya

A restaurant, 2 bars/lounges and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, gift shops/newsstands, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available once per stay.
WE Hotel Toya offers 55 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 29-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. This Toyako hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).
During your stay at WE Hotel Toya, you're just a quick walk from Lake Toya. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and multilingual staff
  • Just a 1-minute drive from Lake Toya and 13 minutes from Toyako Hot Spring
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A vending machine, multilingual staff, and gift shops/newsstands are also featured at WE Hotel Toya. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:30 AM.
WE Hotel Toya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

WE Hotel Toya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 196 reviews
Rating 8 - Good. 51 out of 196 reviews
Rating 6 - Okay. 15 out of 196 reviews
Rating 4 - Poor. 7 out of 196 reviews
Rating 2 - Terrible. 3 out of 196 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John Gusti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice onsen.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Calvin

Disliked: Staff & service
For the price point of this hotel, the food was sub par.
Stayed 1 night in Oct 2025
Verified

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Verified

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Ting Yan Tinnie

Liked: Cleanliness, staff & service, amenities
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anabela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Wing yan

Liked: Cleanliness, staff & service, amenities
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shao Wu Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very full dinner. Nice place to stay. Free shuttle available, reserve by email
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Stayed 2 nights in Dec 2023