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Yu Kiroro

4.0 star property

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Photo gallery for Yu Kiroro

Signature Penthouse, 4 Bedrooms, Terrace, Mountain View | In-room safe, iron/ironing board, cots/infant beds, free WiFi
Property video
Signature Penthouse, 4 Bedrooms, Terrace, Mountain View | In-room safe, iron/ironing board, cots/infant beds, free WiFi
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571
  • Place, Kiroro Resort
    ‪11 min walk‬
  • Place, Otaru Canal
    ‪40 min drive‬
  • Place, Kokusai Ski Resort
    ‪45 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪79 min drive‬

Room options

View all photos for One Bedroom Suite

In-room safe, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | View from room

Superior Room, 2 Bedrooms

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Room, 2 Bedrooms

  • Mountain view
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 3 Bedrooms

  • Mountain view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 3 Bedrooms

Superior Room, 3 Bedrooms | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Room, 3 Bedrooms

  • Mountain view
  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Room, 3 Bedrooms

  • Mountain view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Studio, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Basic Twin Room, 1 Bedroom, Non Smoking

  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Bedroom

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Premium Room, 1 Bedroom

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Bedrooms, Non Smoking

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Premium Room, 2 Bedrooms, Non Smoking

  • Mountain view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Superior Apartment

In-room safe, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom Superior Apartment

  • Sleeps 6
  • Free Wi-Fi

View all photos for Two Bedroom Superior Apartment

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Superior Apartment

  • Sleeps 5
  • Free Wi-Fi

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About this property

Yu Kiroro

Ski into Yu Kiroro, where you can relax in a steam room, enjoy a drink at the bar/lounge or have a meal at the restaurant. Weekly housekeeping is available.
Yu Kiroro offers 109 accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Akaigawa hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.
During your stay at Yu Kiroro, you'll be within walking distance of Kiroro Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a fireplace at reception
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 1-minute drive from Kiroro Resort and 13 minutes from Ski Village Asari
Some rates at Yu Kiroro are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a steam room. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Self parking is free.

This 4-star Akaigawa hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Yu Kiroro has a restaurant on site.

All-inclusive details

All-inclusive room rates at Yu Kiroro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 3,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Cot (surcharge)
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 16 October and 30 November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 5000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 4200 for adults and from JPY 3100 for children
  • Crib (infant bed) fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the on-site public bathing facilities.

Property is also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Yu Kiroro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and nice staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very high end
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for the cosy stay and excellent service.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visit

Came back again for a luxury stay, nice and clean rooms as usual, with excellent service.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good and clean. Room is quite big enough with open kitchen and full facilities for cooking.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Ananta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient accommodation, clean, comfortable sleep. Almost complete equipment. Only missing a dishwasher. It would be great it have.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Mun Hao

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service! Very great job to Rei for excellent support, patience, informative and went above and beyond on helping me to solve my transportation issue to other areas!!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom apartment is very spacious, well equipped and clean. Also love the public onsen and easy access to the ski trails. The only thing to complain is the limited selection of food and grocery supplies near the hotel (no convenience stores and lack of dinner choices except hotel restaurant which is just average or 30 minutes drive to Otaru city). But overall still a good bargain at low season. Not sure about prices in high ski season though.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Wai Ho

Liked: Cleanliness, property conditions & facilities
Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

MEI-TZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大 幹凈 員工友善
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

YUKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まるで新築のような清潔感、とっても快適に過ごせました！併設のレストランもとても美味しかったです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

タカヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良い。施設が綺麗。
Stayed 2 nights in Mar 2025
Verified

8/10 Good

yukihiko

Liked: Cleanliness, property conditions & facilities, room comfort

スキー後（チェックアウト後）

スキー後にチェックアウトしてても入浴できるようにしてほしい。多少の費用が掛かってもいいです。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

JURI

Liked: Cleanliness, amenities, property conditions & facilities
9月に利用しました。 初めての北海道でしたが、このホテルに泊まれて良かったです。 朝里ICからぐねぐねした山道を登ったり下ったりしなければいけませんし、帰りが夜遅く(と言っても20時頃)になると霧が発生して運転がとても怖かったです。 だけど、たどり着けば都。 とても快適な空間です。ロビーは緑が見え、解放感があり、素敵な暖炉があります。 部屋も広くキッチン・洗濯機があるので別荘に来た感覚でリラックスできます。 ２ベッドルームにしたので、シャワーもトイレも２つあるのがよかったです。 寝る時はパジャマではなく、浴衣でした。寒かったので持ってきた洋服を着て寝ました。 イベントも豊富で夜はBBQを予約しました。あいにくの雨で室内になってしまいましたが、北海道で採れた食材をいただけたのは良かったです。自ら焼くのではなく、焼いたものを持ってきてくださるので洋服に匂いがつかないのもよかったです。 モーニングウォークを宿泊前に予約していたのですが、チェックインの際に、担当者が海外に行ってしまったので出来ないと言われました。ホテル内で話が伝わってなかったようです。ホテル周辺の探索ができると楽しみにショックでした。自分たちで行くには熊が出る恐れもあるので危険だと言われ、諦めました。 2泊したのでプライベート温泉が無料で楽しめたのはよかったです。すごくおしゃれで周りの目を気にすることなくゆっくりした時間を過ごせました。 朝食も豊富で、どれにするか迷うほど。どれも量が多く食べきれない人ももしかしたらいるかもしれません。私は朝から黒毛和牛ステーキをいただきました(笑)2日目はカレーにしました。カレーがあるのはインド人シェフだからだそうです。おいしかったです。 スタッフとサービスの★を３つにしたのは、当たり前にできるであろう「挨拶」がなかったのと、「おもてなし」という感じではなく、ただ「サービス(宿・食事)を提供している」という感じがしたからです。 冬季は連泊の宿泊客が多い宿で、私たちは2泊しかしていないからなのかもしれませんが、人の温かみを感じることができませんでした。 過度なサービスをしてほしいわけではありません。挨拶は最低限した方がいいのではないかなと思います。2日目もフロントにいたスタッフ(40代くらいの女性)の方はこちらを見ることもなく挨拶していただける気配がなかったのでこちらから「おはようございます」と声をかけました。 外資系のホテルですが、もう少し「おもてなし」の心が見えたらさらに良いホテルになるなぁと思いました。 とても素敵な空間です。非日常を味わえるのでとてもリラックスできると思います。また利用させていただきます。 お世話になりました。ありがとうございました。
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

長期滞在型コンドミニアム

コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Nanmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オープンしたばかりなので、色々トラブルがあったのですが、スタッフの皆さんの一生懸命さがトラブルを帳消しにしてくれました。また滞在したいコンドミニアムです。
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスがゴミすぎてそれ以外のコメントがない。それなりの予算が有ればここに泊まらないほうがお勧めです。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

shinichiro

Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ruo wei

Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

IN CHUL

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JUNJI

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yuen Yee Amy

Stayed 3 nights in Dec 2025