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Hotel Riu Palace Aruba - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Balcony view
Lobby
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, The Casino at Hilton Aruba
    ‪3 min walk‬
  • Place, Palm Beach
    ‪3 min walk‬
  • Place, Hyatt Regency Casino
    ‪9 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(260 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(116 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout curtains

Suite (U)

7.4 out of 10
Good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 39 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | B2C-US)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elie Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Partial Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | Elite Club | 18+ | E)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Riu Palace Aruba - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Palace Aruba - All Inclusive's great beach location. During your stay, you're just a quick walk from Palm Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, facials or reflexology at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Palm Beach and Hyatt Regency Casino
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Aruba - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Don Nicolás – This buffet restaurant serves breakfast and dinner.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Sayuri – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Milano – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Nautilis – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 2 July 2025 to 7 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 983 out of 1879 reviews
Rating 8 - Good. 406 out of 1879 reviews
Rating 6 - Okay. 253 out of 1879 reviews
Rating 4 - Poor. 119 out of 1879 reviews
Rating 2 - Terrible. 118 out of 1879 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was very friendly and nice. Excellent hospitality and great services
Stayed 3 nights in Nov 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service every dept
Stayed 4 nights in Nov 2025

6/10 Okay

PATRICIA

Travelled with family
Liked: Cleanliness
Room was dated but clean. Yes, staff was friendly.
Stayed 7 nights in Nov 2025

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
I like the location of property. Beach is beautiful and well maintained. Room service also delivered birthday cake since it was my birthday so that was very nice. The drinks and snacks throughout hotel were great and the waitstaff were extremely polite. The room cleanliness is not great. Our room smelled very musty, we found dead bugs in bed and the shower was not draining. I called reception to get shower repaired and was told they would be in room shortly. I left for dinner and came back 4 hours later and still not repaired. I called again and was told someone would come next day. We also tried changing rooms but were told we couldn’t do so until 2 days later. All restaurants were closed from 3-5 so our only option was room service, which took over an hour.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Nov 2025

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Jose, Jack, Dante & Antdone are the stars
Stayed 6 nights in Nov 2025

10/10 Excellent

Parminder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big beautiful resort. So much good quality food. We overate every single day. The options were endless. The beach was stunning, pools were comfortable. Long walks along the beach across each resort. Very happy we chose riu. This may be the best all inclusive we have stayed at. Rooms were clean. Staff was friendly. Aruba was a dream.
Stayed 4 nights in Nov 2025

8/10 Good

Joan Profaci M Profaci

Liked: Cleanliness, amenities, property conditions & facilities
The facility was immaculate. The food was better than other “all inclusive” resorts I have visited. Unfortunately- the service was not very attentive. I had tried making room to room, room service and front desk several times and no one answered but a recording of a Spanish message that I had no idea what it was saying. It was very frustrating and almost feel as though they couldn’t be bothered once I told them. Their answer “ the phone is broken” SERIOUSLY!! In addition the idea of having to wake up at 7am or before just to put a towel onto a lounge so that you have your “spot” for the day is absolutely absurd. However- the cleanliness an location of this resort made up for all the frustration.
Stayed 5 nights in Nov 2025

10/10 Excellent

James

Stayed 6 nights in Nov 2025

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort amenities clean great service
Stayed 4 nights in Nov 2025

10/10 Excellent

John Michael, Slatington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic; from the bellhops at the front desk to the girl in the towel hut. Room was comfortable and clean. Housekeeping responded to our every request. Food was good with a variety each day. Only disappointment was the evening entertainment, needed more variety.
Stayed 7 nights in Nov 2025

8/10 Good

Sandra, Houston

Stayed 7 nights in Nov 2025

4/10 Poor

Anton Dinesh

Travelled with partner
Liked: Amenities, property conditions & facilities
À la carte booking process is not efficient and extremely frustrating. Food at the À la Catre was a 2/10 at best So add service was hit and miss Food overall even at the buffets were okay.
Stayed 4 nights in Nov 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Line up at specialty restaurants is terrible. Didn’t come to all inclusive to wait in line. No reso but wait in line for beeper. Signage has to be put up for stupid people to respect others around you . Keep phone and speakers low for everyone to enjoy. No staff says a thing. Smoking too. People sit with everyone to smoke then go walk the beach. Signs to ask to step away. Didn’t come to this beautiful sea to inhale second hand smoke. Seems it’s very acceptable to smoke. Even cigars!!! Not fair to all that don’t smoke and are quiet. Beach chair vacant signage. 2 hours and your stuff is gone. I went to the beach at 6am every morning and most chairs are saved and Jo one shows up for 5+ hours. I’m there at 6. I see this!!! Resort credits if $525 US is a joke. Explain it when booking. It’s a coupon book. Don’t think it added up to that amount and we did not use a single credit. Many others were very disappointed with this too when we talked to guests. Broken beach chairs need to be removed from the beach. Restacked and the whole process starts over to find unbroken loungers. Excellent selection of food. No complaints with this. Pool bar. Saw women sit their wet diapered kids on the bar. What is wrong with people? No one says anything and not wiped down. Room is big and comfortable. Great big bathroom and separate toilet room. Lots of hot water and pressure was great. Grounds and pool are cleaned well early in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Arben

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Nov 2025

4/10 Poor

Yeda

Disliked: Cleanliness, staff & service, property conditions & facilities
Communication about room expectations from the service desk was horrible.
Stayed 3 nights in Nov 2025

6/10 Okay

Marcos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool staff was very unfriendly and approachable Pool bar drinks were horrible staff didn’t know how to properly prepare them.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Scott Fitzgerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the eighth floor and had a very large balcony overlooking the ocean and the adjoining property. It was clean, well stocked, and just beautiful. The staff was very friendly and quick to accommodate any requests. We ALWAYS love RIU!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Mehad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible!
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good room, good staff. The air conditioning didn’t work that well.
Stayed 4 nights in Nov 2025

8/10 Good

Chanda, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice...nicer than other RIU's I have been to. was not pleased with specialty dining ....website spoke of 4 but only 2 were available and seating was filled early..leaving buffet as only option....which did not provide a lot of non-beef/seafood options. food could be better
Stayed 3 nights in Nov 2025

2/10 Terrible

Indeya Yolanda

Stayed 3 nights in Nov 2025

2/10 Terrible

lynisha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was dirty, tv was staticky and impossible to see, room service only offered salad and sandwiches, alcohol was watered down, dinner was terrible. Staff seemed to be either really helpful or completely rude, especially the towel guys by the pool. I paid for an excursion (jet skiing) the instructor never showed up and I was left standing there. Restaurants were never available!! This is not what I was expecting staying at the Riu. I guess the good name and standards that Riu once held is no longer accurate and just another bad resort with a good name.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 3 nights in Nov 2025