Staff was nice. Room was ok. Thereâs no pool or hot tub which is stated on this app so that was disappointing. I wouldnât have chose this hotel knowing that. Hot water took a long time to kick in so had a cold shower for part of the time.
Overall, if you need an affordable room to sleep and not much else, not a bad place to stay. Staff was very friendly and room was ok for the price. Shower head adjustments did not work and shower head was mounted at chest level, so I had to bend over to wash my shoulders and head. Pool and hot tub were out of order which was disappointing. Gym was a bunch of random equipment in a very small room that 3 people would struggle to use at the same time. Cable machine sounded like it was going to break at any moment.
This is not a fancy hotel. However, it was very clean, well kept and the staff was friendly to us. We requested an early check-in so we could prepare for a 3:00 wedding. They were very nice about making that change for us. We would gladly stay there again.
There was no one there for over 20 minutes. Sign on desk for a number to call, no answer.
He finally showed up.
The room was clean enough. Beds comfortable. Shower curtain smelled musty/sour.
Breakfast was fine and on time. Probably would not stay here again.
The person who was in charge and checked me into the room was amazing. He made sure we knew the rules and asked if we needed anything. The hotel was clean and quiet. One of the better stays in norfolk for sure.
I stay here every time I come to Norfolk if they have a room. The upkeep of the property is amazing and always feels fresh and clean in many visits over a ten year period.