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InTown Suites Extended Stay Norfolk VA

2.5 star property

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Photo gallery for InTown Suites Extended Stay Norfolk VA

Laundry room
49-inch flat-screen TV with satellite channels, TV
Full-sized fridge, microwave, stovetop, coffee/tea maker
Desk, bed sheets
Desk, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
5649 Lowery Road, Norfolk, VA, 23502
  • Place, Sentara Leigh Hospital
    ‪3 min drive‬
  • Place, Norfolk Premium Outlets
    ‪3 min drive‬
  • Place, Norfolk State University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Queen Studio

Desk, bed sheets

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Studio

Two Bed Studio | Desk, bed sheets

Two Bed Studio

  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Room

Desk, bed sheets

Traditional Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Studio Suite

King Studio Suite | Desk, bed sheets

King Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Desk, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, bed sheets

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Desk, bed sheets

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Desk, bed sheets

Superior Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 2 Double Beds

Desk, bed sheets

Superior Studio, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Desk, bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Desk, bed sheets

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Desk, bed sheets

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

InTown Suites Extended Stay Norfolk VA

Hotel in Norfolk with free parking
Along with laundry facilities, this hotel has free self-parking and a vending machine. Weekly housekeeping is available.
InTown Suites Extended Stay Norfolk VA offers 126 air-conditioned accommodations, with coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead.

49-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

During your stay at InTown Suites Extended Stay Norfolk VA, you're just a quick walk from Lake Taylor Hospital. Enjoy features like free self-parking and laundry facilities.
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 4-minute drive from Norfolk State University and 8 minutes from Waterside District
As a guest of InTown Suites Extended Stay Norfolk VA, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Norfolk hotel.

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check in hours are from 11 AM - 9 PM Monday - Saturday. Guests planning to arrive outside of normal check-in hours can access the property using the phone number on the external door.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

InTown Suites Norfolk Hotel
InTown Suites Norfolk
InTown Suites Norfolk
InTown Suites Extended Stay Norfolk VA Hotel
InTown Suites Extended Stay Norfolk VA Norfolk
InTown Suites Extended Stay Norfolk VA Hotel Norfolk

InTown Suites Extended Stay Norfolk VA Reviews

Reviews

5.0
Rating 10 - Excellent. 15 out of 68 reviews
Rating 8 - Good. 6 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 36 out of 68 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

5.8/10

Amenities

4.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brionna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager Debbie is EXTREMELY RUDE/NASTY. Hotel needs a lot of work. Starting with management. Rooms are not throughly cleaned. Definitely recommend you do your own cleaning. Rooms are NOT AS PICTURED. So don’t expect it!!! But management has to be the BIGGEST DOWNFALL OF THE PLACE!!!!!
Stayed 8 nights in Jul 2025

2/10 Terrible

Adrienne

Stayed 1 night in Jun 2025

6/10 Okay

Brianna

Travelled with family and small children
It’s not bad just pricey
Stayed 13 nights in May 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 7 nights in Apr 2025

10/10 Excellent

Helen

Stayed 9 nights in Feb 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, amenities
G
Stayed 7 nights in Mar 2025

4/10 Poor

Jevon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Scarlett

Travelled with partner
It was ok
Stayed 7 nights in Feb 2025

8/10 Good

Cherale

Stayed 7 nights in Jan 2025

8/10 Good

Cherale

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Colet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there. I canceled immediately because the qualify is nothing like what is pictured on Hotels.com the place was basically raggedy. It looked nothing like what was presented on the website.
Horrible……..
Stayed 11 nights in Sep 2024

2/10 Terrible

James

Disliked: Staff & service
Whatever you do, don't book a room at this dump. If you're 5 minutes late because your flight was delayed, they not only cancel your first night, but your entire stay. In my case 11 nights. Then they have a I don't give a damn attitude, claim every room has miraculously been booked in a few hours and tell you to get lost.
Stayed 11 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Price and service was excellent.
Stayed 7 nights in Jul 2024

2/10 Terrible

Daniel, Rochester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely does not look like the pictures and it was just dirty. First and last time booking there.
Stayed 9 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Carley

Stayed 7 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Theres no houskeeping. They dont change out your towels, no toilet paper, no fresh sheets for a week. Numerous fees they dont verbally explain at check in. I was told to sign 3 times on the card reader and got no explanation what it was for.
Stayed 11 nights in Jan 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Made everything I brought with me stink, dangerous location had to check out early due to safety concerns. No refund
Stayed 7 nights in Jan 2024

2/10 Terrible

Tanya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirt got off the elevator a man was just standing around the corner of it he scared me the room stink had a hole in the bathroom door the blanket was bigger than the bed it was dragging the floor it was just a mess will never go back there again
Stayed 7 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

2/10 Terrible

Beverly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I would never lay my head down at this place. The rooms look absolutely NOTHING like what was advertised. I booked a 7 day stay and didn’t sleep there one night. Then was given the run around when trying to receive a refund. If you’re in dire need for somewhere to stay for a night or two then this could suffice. But definitely not a vacation.
Stayed 7 nights in Jun 2023

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People with disabilities are not welcome and they keep your money when they ask you to leave
Stayed 7 nights in Jan 2023

2/10 Terrible

Charmaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an odor my key to get in the door hardly ever works and am being charged different amounts every week the walls are dirty and they sent me a letter about room not being clean the room looks nothing like the picture.
Stayed 7 nights in Sep 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

vacation

The front desk staff were amazing, helpful and friendly. Everyone in the building were very helpful in guiding you to various places in the area that we have never been too. Everything was great. But remember to bring your own dishes, pans, towels, toiletpaper because this hotel does not supply them.
Stayed 7 nights in Aug 2022