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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Meeting facility
Meeting facility
Marina
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Place, Chrysler Hall
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, River View

9.2 out of 10
Wonderful
(20 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Sheraton Norfolk Waterside Hotel
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,004 reviews
The price is CHF 100
includes taxes & fees
5 Jan - 6 Jan
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

Riverside Norfolk hotel connected to the convention centre, steps from Waterside District
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Waterside District and 15 minutes on foot from Harbor Park
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee. A complete renovation of Norfolk Waterside Marriott was completed in August 2019.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
STEAM – On-site coffee shop.
START – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

aaron

Liked: Cleanliness, amenities, property conditions & facilities
3 hour wait to check in. Not given room I booked.
Stayed 2 nights in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was awesome the people were so nice, the rooms were clean and beautifully laid out.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stay was good but didnt like seeing the flying cockroach in the restaurant That was a little disturbing. We were going to eat at the restaurant but after seeing that we opted not too
Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Travelled with family
Did not have a very good experience. Had to wait over two hours beyond check-in time for our rooms, did not receive the requested room types that we had reserved. Towels in the room were filthy, when we stepped on the bathroom floor water came up between the floorboards. Front desk, staff was not apologetic and not willing to compensate. Eventually spoke with management and they did provide appropriate compensation. Not sure we would stay there again.
Stayed 1 night in Sep 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Staff & service, amenities
Arrived with a small child at 2pm and didn’t get my room until 7pm. I booked months in advance.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jo Ann

Stayed 2 nights in Sep 2025

4/10 Poor

LaKesha

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a work event there this weekend and it was a very nice place to stay, good location to night life in the area, easy parking, and good service from the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this Marriott. I have stayed here several times and they exceed my expectation everytime. There staff is friendly and the rooms, hotel and staff are always clean and well put together.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was over and above, very couteousa, friendly fun staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The location was good for walking to nearby restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities

Get new sliding doors for bathrooms.

We really disliked the glass door for the bathroom. We always leave bathroom light on during the night, but close the door most of the way. Through the tinted glass door our room was then MUCH too bright during the night. Also, mattress was just okay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tyrone M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows too hard and firm for comfortable sleep. Also, temperature maintained at about 68 degrees throughout property, too cold for comfort.
Stayed 1 night in Sep 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location. Facilities are a little dated but room was very nice. Some additional deep cleaning needed in room.
Stayed 1 night in Sep 2025

8/10 Good

Tyrone M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed pillows are hard and too firm for good night's sleep
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Great view!
Stayed 6 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful and accommodating. The stay was absolutely lovely and I would definitely return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Chrysler event location Nice restaurants within walking distance from the hotel. Don't forget to ask about "Fred", a free shuttle service provided by the City of Norfolk. We tipped the driver of course; who was a very knowledgeable man extremely good at his job who shared points of interest about the City on our ride.
Stayed 1 night in Sep 2025