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Wyndham Garden Norfolk Downtown

3.5 star property

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Lobby
Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Junior Suite, Non Smoking (1 King Bed) | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
700 Monticello Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪1 min walk‬
  • Place, Chrysler Hall
    ‪4 min walk‬
  • Place, Waterside District
    ‪17 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Wyndham Garden Norfolk Downtown

Hotel with a seasonal outdoor pool, steps from Norfolk Scope
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at 700 Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Norfolk Scope and 8 minutes on foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

This Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
700 Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 296 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 196 out of 1006 reviews
Rating 4 - Poor. 157 out of 1006 reviews
Rating 2 - Terrible. 178 out of 1006 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Stayed 3 nights in Oct 2025

6/10 Okay

Johnny

Stayed 2 nights in Aug 2025

10/10 Excellent

Tyrese

Stayed 1 night in Oct 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Afflina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Must be there was not good at all the floor was so dirty my feet was black I had to wipe them off constantly ask them to get the housekeeper to mop the floor and it stayed like that until the time I checked out
Stayed 3 nights in Sep 2025

2/10 Terrible

Xavieone

Stayed 1 night in Sep 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great with anything we needed, fast service, malls and shops within 20 mins of hotel, great stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Akira

Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Tevin

Stayed 1 night in Sep 2025

6/10 Okay

jesse

Travelled with family
Liked: Staff & service
It took the staff 30 minutes to get us a key to our room because of housekeeping, room was still dusty and had no toilet paper.
Stayed 1 night in Sep 2025

8/10 Good

Glendon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need proper sign to know where ice machine is located
Stayed 2 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the location. Didn’t like that the outdoor pool was closed, it was one of the reasons we chose this hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Antwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the hotel was quite and the downtown location was perfect. Everything was walking distance
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamise

Travelled with family
Stayed 2 nights in Sep 2025

4/10 Poor

Jerica

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is outdated with only one working elevator, faulty room keys, and a musty smell throughout. Floors were scratched up, and it feels like money is spent on décor instead of real improvements. I won’t stay here again next time I’ll choose Hilton or Embassy Suites.
Stayed 1 night in Sep 2025

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness, staff & service
It was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to downtown.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Richmond

Stayed 1 night in Sep 2025

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 4:00 . Didn’t go to the room just picked up the key. At 11:30 after the event We Go to the assigned to the handicapped accessible room with my special needs son. My key works but someone has the latch locked. The man was yelling and rude. Yell go see the manager so after all day with my son in a wheelchair go back downstairs. The manager placed us in another accessible room but was not what we were promised. After all the stress I noticed the room was not clean. I had taken off my shoes walking on the floor my feet were filthy. If I could I would send you the picture I took of how BLACK my feet were. Unbelievable! For the money spent and the filth and stress I will not go to this Wyndham Gardens again ! No apologies from anyone. But Mr Davis, the man that was complaining about me that was in our room received many apologies and a discount! If you are booking there you should think about it twice!
The temperature outside that evening was 79 degrees. In our room the temperature was 75. We were sweating trying to sleep.
Stayed 1 night in Sep 2025

4/10 Poor

Chantel

Disliked: Property conditions & facilities, room comfort

Not the best but I was ok

Initially, I thought it was gonna be a great place to stay for an anniversary getaway. Upon arriving the inside of the place, the lobby area looked amazing, but as I got to the room, I’m guessing they were doing some type of renovation so there were microwaves and coffee machines outside of the rooms the room that I initially booked, I had to settle for a double bed room instead of a king size room. throughout the entire weekend, other patrons in the hotel were extremely loud running up and down the halls. Sounds like a couple of arguments were happening, and it was kind of unsettling. There are times where you walk out into the hallways and into the elevator that it smelt like paraphernalia. room service was down majority of the weekend. They were only refreshing towels and that’s about it. The parking was horrible due to an event at the scope. The parking lot for the hotel was jam packed, and there was no spaces for people staying at the hotel to park. I had to ride around a few times just to find a parking space. but for the most part, it was fairly clean on the outside appearance needs to be brought up to par power washing. Inside the building the paint in the walls in the hallway areas had cracks and chunks missing.
Stayed 2 nights in Sep 2025