6/10 – Okay
Brett L., Charlotte, NC
30. Aug. 2025
When we arrived, the furst bedroom had what appeared to be a huge blood area on the mattress cover. Considering they do not have the beds made, how can the cleaning crew not see this? (First pic) then bathroom floor for that same bedroom had hair all over the floor. We called Thomas Vacations and they resent cleaners a couple hours later to replace the mattress cover and reclean the bathroom. We list our first few hours dealing with that and waiting around. Overall cleanliness was just okay. Floors left your feet black. Overall condo cleanliness left an unclean feel once we saw the few issues. Staff was short with me on the phone when we called when we arrived and saw the issues. We’ve stayed in this building before but in a different unit managed by the owner which was a far better experience.


Brett L.
Aufenthalt von 7 Nächten im August 2025