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Comfort Suites Near Casinos Norwich-Uncasville CT

2.5 star property

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Photo gallery for Comfort Suites Near Casinos Norwich-Uncasville CT

Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
275 Otrobando Ave., Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Norwichtown Historic Cemetery
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(110 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

9.4 out of 10
Exceptional
(14 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Near Casinos Norwich-Uncasville CT

Hotel with free breakfast, in the vicinity of Norwich Arts Center
This hotel features an indoor pool, a 24-hour fitness centre and a conference centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Comfort Suites Near Casinos Norwich-Uncasville CT offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Near Casinos Norwich-Uncasville CT. During your stay, you'll be close to Norwich Arts Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Norwich Arts Center and 7 minutes from Norwich Golf Course
Comfort Suites Near Casinos Norwich-Uncasville CT offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Near Casinos Norwich-Uncasville CT. Self parking is free.

Smoking is allowed in designated areas at this Norwich hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay
  • Cleaning fees vary based on the length of stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norwich Hotel
Comfort Suites Casinos Hotel Norwich
Comfort Suites Casinos Hotel
Comfort Suites Casinos Norwich
Comfort Suites Casinos
Comfort Suites Near Casinos
Comfort Suites near Casinos Norwich Mystic

Comfort Suites Near Casinos Norwich-Uncasville CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1066 reviews
Rating 8 - Good. 255 out of 1066 reviews
Rating 6 - Okay. 175 out of 1066 reviews
Rating 4 - Poor. 92 out of 1066 reviews
Rating 2 - Terrible. 79 out of 1066 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Good value. Hotel was clean, breakfast good.
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Stayed 1 night in Oct 2025

4/10 Poor

Heather

Business traveller
No bar no food
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service
This place was ok. I booked a room with a king bed, I went to the room and the toilet was running, I lifted the back part of the toilet and noticed the gasket was broken. It was shocking that the cleaning staff didn’t pick up on this. The receptionist was wonderful and corrected the issue and put me in a double queen room. The room itself is ok. You can tell it’s an older hotel. I kept getting a smell of urine in the room, I wasn’t sure if it was coming from the ac unit. The couch had stains on it. The carpet had stains and some weird spots. There was a hair tie under the bed. The linens were clean. The bathroom was ok. The shower rod must be broke bc the shower liner wouldn’t stay expanded out so some water came out from the shower. The breakfast was awful. The eggs and sausage was cold. The pool was ok. Along the top edge of the pool is some black stuff. The pool floor was gross. The icing on the cake for this place was the homeless person that came in and stole some breakfast. She was saying the “f” word to the receptionist. I was so glad my son wasn’t with me during this incident. If you need a bed to sleep on this place is great for that other than that I wasn’t impressed. The staff was extremely nice though.
Stayed 1 night in Oct 2025

4/10 Poor

Tenisha

Travelled with family
Disliked: Amenities
The gym was not well equipped. The water machine did not work. Also in the room the shower tub was not cleaned and had yellow discoloration on the tub Unable to shower without putting a hand towel in the shower down. As it was not clean. Curtains were dirty and ripped Iron board was broken and iron wall attachment fell down while we were out of the room. When we returned it was on the floor.
Stayed 2 nights in Oct 2025

6/10 Okay

Jean

Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edmund

Stayed 1 night in Oct 2025

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean stsff was very polite and never had a problem parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was perfect
Stayed 1 night in Oct 2025

2/10 Terrible

Yusef

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated not so clean
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Stayed 1 night in Oct 2025

8/10 Good

Jing

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

2/10 Terrible

Lina

Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Comfortable beds.
Stayed 1 night in Aug 2025

8/10 Good

Cody

Stayed 1 night in Sep 2025

10/10 Excellent

Lusbin

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very neat
Stayed 1 night in Sep 2025

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities, room comfort
Traveled with My Wifey to take in the show at Mohegan Sun, and do some shopping. We haven't been that way in over 15 years, Needless to say we were looking forward to seeing the changes. First stop was the Hotel. At first glance everything seemed copasectic, however, after ordering a meal to eat in the room, we noticed that there was no garbage cans on our floor and definitely no recycle bins in site. I had to go downstairs in order to throw away the garbage. I used the plastic bags in the small bins in the room but then I had to ask front desk for additional bags so they gave me 2. Over the course of our 5 day stay I got 2 bags each time I asked. The bed was horrendous, it had dents and felt like its been there forever. This place was doing the bare minimum as far as being a Comfort Inn. The furniture was old and needed a serious upgrade. The only thing that was good was the smart tv, oh wait no hbo or premium cable, all basic, as a matter of fact the hotel was basic, no less than basic. It was my fault, I should have known better, and booked my stay at the Hyatt. I've always had a great experience with them. They understand customer service and concept of of spending money to make money. The people at Comfort Inn in Norwich are taking money and giving you nothing in return. I would NEVER stay there again, matter of fact, I'm never dealing with that whole franchise again, and if you are still reading this, I implore you to listen to me. DON'T USE COMFORT INN IN NORWICH.
Stayed 5 nights in Sep 2025

8/10 Good

Bernadette

Travelled with family
Liked: Staff & service, amenities
It was good. Older building but trying to keep updated
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet had good hours
Stayed 2 nights in Sep 2025

10/10 Excellent

Cherrish

Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, room clean.
Stayed 1 night in Sep 2025